Posted today
Unspecified
Unspecified
Finance
Remote/Hybrid•Austin, TX (Off-Site/Hybrid)
Overview
The Avery Group, LLC (TAG) is seeking a knowledgeable and detail-driven Payments Resolution Lead to oversee daily workload execution and supervise a team of Payment Resolution Specialists supporting the U.S. Department of Veterans Affairs (VA) Financial Services Center (FSC) Payment and Payment Resolution Services contract. This role serves as both a senior technical expert and frontline supervisor, responsible for ensuring the accurate and timely processing of vendor invoices and financial transactions in compliance with the Prompt Payment Act, VA policies, established accounting procedures. The lead performs all specialist-level duties while managing team administration, quality control, and new-hire training, and serves as the primary contractor representative to the Government. The ideal candidate brings deep subject matter expertise in payment resolution, strong leadership capabilities, and a commitment to maintaining high production quality in a fast-paced, compliance-driven environment.
Responsibilities
* Perform all payment and payment resolution activities outlined in the PWS, including invoice review, transaction validation, duplicate analysis, and payment reject resolution.
* Provide day-to-day supervision of Accounting Clerks, including workload assignment, timekeeping, and leave approval.
* Train new hires on FSC SOPs, VA policies, financial systems, and payment processing workflows.
Ensure the team maintains the required 98% accuracy rate for all payment entry, invoice validation, and reconciliation tasks.
*Analyze payment variances, rejected transactions, and vendor claims to determine appropriate corrective actions.
* Review invoices for compliance with the Prompt Payment Act (PPA), contract terms, acceptance dates, and pricing agreements.
* Communicate with VA fiscal and accounting personnel to resolve payment discrepancies and vendor inquiries.
* Support preparation of Bills of Collection and offset transactions when erroneous payments occur.
Maintain documentation accuracy, records compliance, and adherence to FSC’s financial controls and security protocols.
* Serve as the primary escalation point for technical or process-related questions from staff.
Qualifications
* High School Diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
* Minimum 3+ years of experience in accounts payable, financial processing, accounting support or a related field; at least 1 year in a team lead or supervisory capacity.
* Strong understanding of the federal Prompt Payment Act, accounting fundamentals, and end-to-end invoice processing.
* Experience with federal financial systems (IPPS, FMS, iFAMS or similar) strongly preferred.
* Ability to obtain and maintain a favorably adjudicated Public Trust background investigation.
Skills:
* Exceptional attention to detail and accuracy
* Strong analytical and problem-solving capability
* Excellent verbal and written communication
* Ability to train, coach, and motivate high-performing teams
* How Do We Define Success for This Role?
Success in this position is measured by the Lead’s ability to produce accurate, high-quality financial transactions while ensuring consistent team performance. A successful Payments Resolution Lead will maintain production targets, meet accuracy thresholds, train staff effectively, and communicate proactively with both TAG leadership and VA stakeholders.
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Hybrid remote in Austin, TX 78744
The Avery Group, LLC (TAG) is seeking a knowledgeable and detail-driven Payments Resolution Lead to oversee daily workload execution and supervise a team of Payment Resolution Specialists supporting the U.S. Department of Veterans Affairs (VA) Financial Services Center (FSC) Payment and Payment Resolution Services contract. This role serves as both a senior technical expert and frontline supervisor, responsible for ensuring the accurate and timely processing of vendor invoices and financial transactions in compliance with the Prompt Payment Act, VA policies, established accounting procedures. The lead performs all specialist-level duties while managing team administration, quality control, and new-hire training, and serves as the primary contractor representative to the Government. The ideal candidate brings deep subject matter expertise in payment resolution, strong leadership capabilities, and a commitment to maintaining high production quality in a fast-paced, compliance-driven environment.
Responsibilities
* Perform all payment and payment resolution activities outlined in the PWS, including invoice review, transaction validation, duplicate analysis, and payment reject resolution.
* Provide day-to-day supervision of Accounting Clerks, including workload assignment, timekeeping, and leave approval.
* Train new hires on FSC SOPs, VA policies, financial systems, and payment processing workflows.
Ensure the team maintains the required 98% accuracy rate for all payment entry, invoice validation, and reconciliation tasks.
*Analyze payment variances, rejected transactions, and vendor claims to determine appropriate corrective actions.
* Review invoices for compliance with the Prompt Payment Act (PPA), contract terms, acceptance dates, and pricing agreements.
* Communicate with VA fiscal and accounting personnel to resolve payment discrepancies and vendor inquiries.
* Support preparation of Bills of Collection and offset transactions when erroneous payments occur.
Maintain documentation accuracy, records compliance, and adherence to FSC’s financial controls and security protocols.
* Serve as the primary escalation point for technical or process-related questions from staff.
Qualifications
* High School Diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
* Minimum 3+ years of experience in accounts payable, financial processing, accounting support or a related field; at least 1 year in a team lead or supervisory capacity.
* Strong understanding of the federal Prompt Payment Act, accounting fundamentals, and end-to-end invoice processing.
* Experience with federal financial systems (IPPS, FMS, iFAMS or similar) strongly preferred.
* Ability to obtain and maintain a favorably adjudicated Public Trust background investigation.
Skills:
* Exceptional attention to detail and accuracy
* Strong analytical and problem-solving capability
* Excellent verbal and written communication
* Ability to train, coach, and motivate high-performing teams
* How Do We Define Success for This Role?
Success in this position is measured by the Lead’s ability to produce accurate, high-quality financial transactions while ensuring consistent team performance. A successful Payments Resolution Lead will maintain production targets, meet accuracy thresholds, train staff effectively, and communicate proactively with both TAG leadership and VA stakeholders.
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Hybrid remote in Austin, TX 78744
group id: 90960927
