Posted today
Secret
Mid Level Career (5+ yrs experience)
Unspecified
IT - Support
Norfolk, VA (On-Site/Office)•Mayport, FL (On-Site/Office)
NMCI / Flank Speed End User Support Specialist
Required Qualifications
• DoD 8570/8140 IAT Level I certification (e.g., A+, Network+)
• Active Secret clearance
• Possess five (5) years of experience working with NMCI networks. Experience must include knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series. This includes experience in submitting Move/Add/Change (MAC) and account build out requests, help desk support, and customer service.
Job Responsibilities
a. The contractor shall provide NMCI/Flank Speed end user support. The contractor assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management.
b. The contractor shall manage, maintain, and track NMCI seat and peripheral Contract Line Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands.
c. The contractor shall develop project and program plans and milestones and participate in program reviews, status assessments, project and program planning, and project status reviews.
d. The contractor shall provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services.
e. The contractor shall respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission.
f. The contractor shall provide hands on assistance for issues that do not require direct NMCI Help Desk support.
g. The contractor shall configure laptops for remote access to support CNSL staff travel.
h. The contractor shall maintain an accurate inventory of NMCI and government assets.
i. The contractor shall provide end user support for NMCI hardware and software to include various Microsoft products.
j. The contractor shall assist with printer and peripheral devices.
Required Qualifications
• DoD 8570/8140 IAT Level I certification (e.g., A+, Network+)
• Active Secret clearance
• Possess five (5) years of experience working with NMCI networks. Experience must include knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series. This includes experience in submitting Move/Add/Change (MAC) and account build out requests, help desk support, and customer service.
Job Responsibilities
a. The contractor shall provide NMCI/Flank Speed end user support. The contractor assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management.
b. The contractor shall manage, maintain, and track NMCI seat and peripheral Contract Line Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands.
c. The contractor shall develop project and program plans and milestones and participate in program reviews, status assessments, project and program planning, and project status reviews.
d. The contractor shall provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services.
e. The contractor shall respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission.
f. The contractor shall provide hands on assistance for issues that do not require direct NMCI Help Desk support.
g. The contractor shall configure laptops for remote access to support CNSL staff travel.
h. The contractor shall maintain an accurate inventory of NMCI and government assets.
i. The contractor shall provide end user support for NMCI hardware and software to include various Microsoft products.
j. The contractor shall assist with printer and peripheral devices.
group id: 91113288
