Posted today
Secret
$175,000 - $215,000
None
Colorado Springs, CO (On-Site/Office)
Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida ' s exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA ' s Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future.
Position Title: Applications Operations Controller
Location: Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: DoD Secret
Shift: Day shift
Travel Required: Up to 10% of the time
Description of Duties:
The Applications Operations Controller supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:
· Provide real-time operational control and service assurance for enterprise applications supporting DoD missions.
· Monitor application health and dependencies
· Lead incident response
· Enforce change/release controls
· Drive continuous improvement against SLAs/SLOs across classified and unclassified (IL4/5/6) environments.
Key Responsibilities:
Monitoring & Incident Response
· Maintain 24x7 situational awareness of application, middleware, and database health (availability, latency, error rates, capacity).
· Triage, contain, and restore service during incidents using documented runbooks/playbooks, coordinate swarming with App Dev, DB, Platform, Network, and Cyber teams.
· Execute initial impact assessment, user comms, workarounds, and business continuity steps, capture timelines and decisions for post incident review.
Event & Observability Management
· Operate dashboards, alerts, and synthetic transactions; tune alert thresholds to reduce noise while protecting SLOs.
· Ensure logs/metrics/traces are collected and correlated (e.g., APM and SIEM) with actionable escalation paths.
· Validate monitoring for new releases (dashboards, health checks, and alerts are in place before go live).
Change, Release & Configuration Control
· Enforce CAB/CCB decisions, maintenance windows, freeze periods, and back out plans for application changes.
· Verify prerelease gates are met (approvals, rollback tested, health checks defined, comms prepared); validate post change health and user experience.
· Maintain accurate CMDB/CIs and application dependency maps, record changes and relationships for traceability.
Problem & Availability Management
· Lead problem investigations (recurring incidents, trend spikes); run root cause analysis (RCA) and corrective actions.
· Track availability, MTTR/MTBF, error budgets, and capacity trends; recommend scaling/refactoring or resiliency patterns (circuit breakers, graceful degradation).
· Drive backlog items with owners and verify closure via post implementation effectiveness checks.
Service Level Management & Reporting
· Measure and report SLAs/SLOs (uptime, response time, transaction success, ticket KPIs); provide daily/weekly/monthly executive rollups.
· Document user facing comms for incidents, maintenance, and changes; keep stakeholders updated throughout the event lifecycle.
Security & Compliance
· Operate within RMF and DISA STIG requirements; ensure patch and vulnerability windows are executed and documented.
· Protect data handling in operations (access control, least privilege, audit trails) and support evidence collection for assessments and ATO/cATO sustainment.
· Coordinate with Cyber/Blue Team on detections, containment steps, and after-action improvements.
Knowledge & Documentation
· Author and maintain runbooks, troubleshooting guides, operational standards, and service catalogs; keep knowledge articles current.
· Contribute to readiness reviews, go live checklists, and lessons learned, coach junior controllers and cross train peers.
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
Qualifications - External
Basic Requirements:
· Must have 14, or more, years of general (full-time) work experience
o May be reduced with completion of advanced education
· Must have 7, or more, years in enterprise application operations, NOC/SOC/SRE, or mission operations for large environments (DoD/Federal preferred)
· Must have 1, or more, years of experience working in a management or leadership role
· Must have a strong grasp of incident/problem/change management (ITIL 4), service level management, and production release coordination.
· Must have a working knowledge of application stacks (web/app tiers, APIs, message queues, databases), microservices/containers, and dependency mapping.
· Must be familiar with observability/APM and SIEM concepts (dashboards, alerting, synthetic monitoring, correlation, RCA).
· Must have excellent written and verbal communication skills.
· Must have a current DoD 8570/8140 IAT Level II compliant certification (e.g., Security+).
· Must have, or obtain, an active DoD Secret Security Clearance
Desired Requirements:
· Have an active DoD Top Secret Security Clearance with SCI eligibility
· Have a Bachelor's degree (or higher) in computer science, Information Technology
· Have experience supporting the Missile Defense Agency (MDA) or other DoD agencies.
· Be familiar with DevOps or application lifecycle management practices.
This position is expected to pay $175,000 - $215,000 annually; depending on experience, education, and any certifications that are directly related to the position.
This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.
Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.
US EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status .
Position Title: Applications Operations Controller
Location: Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: DoD Secret
Shift: Day shift
Travel Required: Up to 10% of the time
Description of Duties:
The Applications Operations Controller supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:
· Provide real-time operational control and service assurance for enterprise applications supporting DoD missions.
· Monitor application health and dependencies
· Lead incident response
· Enforce change/release controls
· Drive continuous improvement against SLAs/SLOs across classified and unclassified (IL4/5/6) environments.
Key Responsibilities:
Monitoring & Incident Response
· Maintain 24x7 situational awareness of application, middleware, and database health (availability, latency, error rates, capacity).
· Triage, contain, and restore service during incidents using documented runbooks/playbooks, coordinate swarming with App Dev, DB, Platform, Network, and Cyber teams.
· Execute initial impact assessment, user comms, workarounds, and business continuity steps, capture timelines and decisions for post incident review.
Event & Observability Management
· Operate dashboards, alerts, and synthetic transactions; tune alert thresholds to reduce noise while protecting SLOs.
· Ensure logs/metrics/traces are collected and correlated (e.g., APM and SIEM) with actionable escalation paths.
· Validate monitoring for new releases (dashboards, health checks, and alerts are in place before go live).
Change, Release & Configuration Control
· Enforce CAB/CCB decisions, maintenance windows, freeze periods, and back out plans for application changes.
· Verify prerelease gates are met (approvals, rollback tested, health checks defined, comms prepared); validate post change health and user experience.
· Maintain accurate CMDB/CIs and application dependency maps, record changes and relationships for traceability.
Problem & Availability Management
· Lead problem investigations (recurring incidents, trend spikes); run root cause analysis (RCA) and corrective actions.
· Track availability, MTTR/MTBF, error budgets, and capacity trends; recommend scaling/refactoring or resiliency patterns (circuit breakers, graceful degradation).
· Drive backlog items with owners and verify closure via post implementation effectiveness checks.
Service Level Management & Reporting
· Measure and report SLAs/SLOs (uptime, response time, transaction success, ticket KPIs); provide daily/weekly/monthly executive rollups.
· Document user facing comms for incidents, maintenance, and changes; keep stakeholders updated throughout the event lifecycle.
Security & Compliance
· Operate within RMF and DISA STIG requirements; ensure patch and vulnerability windows are executed and documented.
· Protect data handling in operations (access control, least privilege, audit trails) and support evidence collection for assessments and ATO/cATO sustainment.
· Coordinate with Cyber/Blue Team on detections, containment steps, and after-action improvements.
Knowledge & Documentation
· Author and maintain runbooks, troubleshooting guides, operational standards, and service catalogs; keep knowledge articles current.
· Contribute to readiness reviews, go live checklists, and lessons learned, coach junior controllers and cross train peers.
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
Qualifications - External
Basic Requirements:
· Must have 14, or more, years of general (full-time) work experience
o May be reduced with completion of advanced education
· Must have 7, or more, years in enterprise application operations, NOC/SOC/SRE, or mission operations for large environments (DoD/Federal preferred)
· Must have 1, or more, years of experience working in a management or leadership role
· Must have a strong grasp of incident/problem/change management (ITIL 4), service level management, and production release coordination.
· Must have a working knowledge of application stacks (web/app tiers, APIs, message queues, databases), microservices/containers, and dependency mapping.
· Must be familiar with observability/APM and SIEM concepts (dashboards, alerting, synthetic monitoring, correlation, RCA).
· Must have excellent written and verbal communication skills.
· Must have a current DoD 8570/8140 IAT Level II compliant certification (e.g., Security+).
· Must have, or obtain, an active DoD Secret Security Clearance
Desired Requirements:
· Have an active DoD Top Secret Security Clearance with SCI eligibility
· Have a Bachelor's degree (or higher) in computer science, Information Technology
· Have experience supporting the Missile Defense Agency (MDA) or other DoD agencies.
· Be familiar with DevOps or application lifecycle management practices.
This position is expected to pay $175,000 - $215,000 annually; depending on experience, education, and any certifications that are directly related to the position.
This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.
Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.
US EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status .
group id: 10292312
