CNAP HQ VTC Operations Specialist

Employment Type: Full-Time
Shift: N/A

About the Company
Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) established in 2010. ATG has immense experience and a strong, solid reputation throughout various government agencies providing consistently superior, innovative and cost-effective solutions. ATG is a premier provider of cybersecurity, risk management framework (RMF) and communications cybersecurity solutions as well as information technology (IT) and communications consulting, system engineering, integration, deployment and operation of state-of-the-art command and control and information systems that deliver critical network centric solution to the warfighter. We are looking for innovative industry professionals to join our team and continue our proven track record.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability

Job Summary
We are seeking a Video Teleconference Operations Specialist to join our team supporting the Commander Naval Air Forces Pacific Fleet (COMNAVAIRPAC). You will play a key part in ATG's support of COMNAVAIRPAC, which encompasses seven aircraft carriers, five carrier air wings, four carrier strike groups, eight type wings, training commands and approximately 90 air squadrons and ashore units..

Key Responsibilities

• Support video teleconferences (Current) for customers at all levels of military and civilian organization, to include Flag/SES. Operate, manage and schedule the Video Teleconferencing suites for the COMNAVAIRPAC HQ Flag Staff. Support includes being responsible, reliable, on time, and customer focused. Providing support for unclassified and classified video teleconferencing equipment.
• Load presentations onto laptops or other computers to ensure relevant material are easily available and accessible to presenters. Set up and adjust audiovisual equipment to meet needs as requested. Manage, control and operate custom conference room systems to include sourcing different video, audio and data sources as needs to support conferences.. Set up Teams Conferences via VTC suites Conference room equipment.
• Operate, configure and maintain multiple video projectors integrated in command auditorium, and conference rooms. Order and install lamp replacements for portable projector units' configuration settings and cabling.
• Coordinate with other VTC technicians and customers and conference room owners and update the master VTC schedule calendar with date, time, location, and VTC dial in information, ensure via master schedule that there are no meeting conflicts and maintain lead time for set up and testing prior to each conference. Monitor, track and document all conference-scheduling, documents for monthly metrics reporting.
• Provide instructions for customers to operation the VTC suites custom conference room audio and video equipment, for muting conferences, changing camera angles, and sourcing briefs to monitors display, and touch panel controls.
• Perform biannual inventory of CNAP N6 audio/visual equipment including projectors, screens, microphones, speakers, mouse pointers; ensure proper paperwork is complete for users checking out equipment,and ensure that equipment is in good working order when returned to CNAP N6.
• Maintain accurate listings of customer video teleconferencing spaces to include all NMCI and follow-on systems and networks network connections used for video teleconferencing and record, update and maintain an inventory listing of all video teleconferencing equipment to include make, model, of codecs, integrated video and audio components.
• Write, develop, maintain, and conduct annual review of standard operating procedures for multiple video teleconferencing suites.

Qualifications

• five (5) years of experience in each of the following: VTC and audio visual (A/V) equipment operations from multiple manufacturers, VTC and A/V industry standards, wide area network (WAN) technologies as applicable to VTC operations, developing and implementing communications tools for use between remote sites
• Computer proficiency including proficiency in Microsoft Office (Word, Power Point, Excel, Access, and Outlook)
• Personal computer (PC) operations and technology

Required:

• Security Clearance: Secret

Education: Highschool Diploma or equivalent

Desired:
Computer Science, Information Technology degree from an accredited college/university

Physical and Environmental Conditions

• Primary duties out of North Island San Diego
• Normal Office Environment. Requires Sitting, Standing, Near Acuity, Speaking with colleagues and customers, Listening, Sight, Use of hands/fingers.

Additional Benefits

• Performance Bonuses and annual salary reviews
• Health, dental, and vision insurance
• Short Term Disability, Long Term Disability, and Life Insurance
• 401(k) plan with company match
• Opportunities for professional growth and development
• A collaborative and inclusive work environment

ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.