Senior Technical Writer

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL with over 1200 employee-owners. Our team provides superior research, development, and engineering services to the Federal Government and Department of Defense. As one of the nation's top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: "Lighting the Pathway of Freedom". And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

Torch Technologies is seeking a Senior Technical Writer to join a team to support the development and sustainment of systems assigned to the Air Force Human Resources Systems Division at Randolph AFB, TX. This position supports the AFLCMC/GB Business and Enterprise Systems Directorate (BES)/GBH Human Resources Systems Division.

As a Senior Technical Writer your duties will include the following, but are not limited to:

• Apply writing skills and an understanding of the appropriate equipment and systems.
• Provide competencies to apply writing skills with substantial knowledge of the basic principles and specialized vocabulary of appropriate subject-matter fields to enable accurate communication of scientific and technological developments to expert and other interested audiences.
• Supports the acquisition and development of the Air Force Intergrated Personnel and Pay System (AFIPPS) and includes strategic and enterprise planning capabilities, consulting, and executive support
• The development of specifications showing the characteristics and capabilities;
• The design and test requirements of equipment and systems;
• The development of training, operating, or maintenance manuals associated with equipment and systems;
• Reporting research findings and agency decisions;
• Articulate agency policies;
• Explain technical aspects of agency programs to those affected with materials that explain technical information in such a way as to make it clear without sacrificing thoroughness and accuracy;
• Ensure materials are:
  
  • Consistent with agency policy and with other information presented by the agency,
  • Meet the style requirements of the agency and the publication, and
  • Are written at an appropriate level for the intended audience;
• Use desktop publishing hardware to draft, edit, and lay out material and sometimes to design, print, and distribute it;
• Manage individual or serial publications from initial conception and content determination through distribution and coordination of the activities of other publishing personnel;
• Make final reviews of proposed publications for style, design, layout, and editorial aspects before release.
• Prepare original papers, articles, or reports in scientific, technical, or professional fields based on research, interviews with experts and program officials;
• Sometimes observe or participate in tests and experiments
• Prepare manuals for training in or guidance on the operation or maintenance of technical equipment and systems, or specifications for the development or purchase of such equipment and systems; or,
• Use their knowledge of the language and methods used in the specialized field to understand and work with technical information.
• Obtaining, analyzing, and selecting the pertinent information;
• Determining the most logical and effective sequence of the narrative;
• Determining the overall length and tone based on the objectives, the medium, and the audience;
• Writing the material;
• Consulting on or selecting illustrative material;
• Preparing the material for publication;
• Writing technical direction on product announcements, marketing brochures, advertisements, and marketing specifications;
• Meeting with customer representatives, vendors, system engineers, and program managers to establish technical specifications;
• Studying drawings, specifications, mockups, and product samples;
• Creating user documentation for a variety of material, including how-to guides and instruction manuals;
• Preparing charts, graphs, or forms to go along with rough drafts;
• Ensuring document contents follow required formats;
• Writing clear and concise policies and procedures;
• Ensuring consistency of wording among multiple documents;
• Creating table of contents and cite sources;
• Submitting copies to managers for feedback;
• Maintaining electronic library or all signed documents and final presentations; or,
• Providing updates and different editions.

Required Qualifications:

• U.S. Citizenship
• Master's or Doctorate Degree in a related field and 10 years of experience in the respective technical/professional discipline being performed, 5 years of which must be in the DoD. OR
• Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD. OR
• 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, 8 of which must be in the DoD.
• Develop and maintain comprehensive program documentation (plans, minutes, logs, reports).
• Design and create visually compelling PowerPoint presentations for executive audiences.
• Coordinate program activities, including meetings and workshops.
• Develop program metrics and create data visualizations (e.g., dashboards, charts) to track progress, identify trends, and support data-driven decision-making.
• Identify opportunities to improve documentation, communication, and scheduling processes.
• Technical writing experience within the Department of Defense relative to information and/or business systems environment;
• Excellent writing skills and strong command of the English language including grammar;
• Strong attention to detail;
• Ability to work well with other organizations and personnel with disparate backgrounds;
• Strong organizational skills and ability to multi-task;
• Strong technical, analytical and interpersonal skills;
• Ability to work independently and with a team;
• Experience in MS Office software, including MS Excel, MS Word and MS PowerPoint required; and,
• Experience in MS Project and MS Access.
• Must have and maintain a Secret level DoD security clearance

Preferred Qualifications:

• Clear and concise technical writing that translates complex concepts into audience-appropriate content.
• Proficiency with documentation and publishing tools (e.g., MS Word, Adobe Acrobat, MadCap Flare, Confluence, SharePoint).
• Strong skills in information gathering, including interviewing subject matter experts and analyzing technical data.
• Editing and consistency in applying style guides, grammar, and terminology across deliverables.
• Schedule Management - Effective time and project management to handle multiple priorities and meet deadlines with minimal oversight.
• PowerPoint Expertise
• Documentation Management
• Communication (Written & Verbal)
• Organizational Skills
• Experience with Power BI (Highly desired)
• Worked w/senior level leadership (Highly desired)

Schedule: (M-F; 8-5)

Work Location: Onsite

Travel: Yes, 10-20%

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: No

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Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to HR@torchtechnologies.com. Thank you for your interest in Torch Technologies.