Operations Manager - Mid

Eagle Harbor Solutions LLC, a Koniag Government Services company, is seeking an Operations Manager - Mid with a TS/SCI security clearance to support EHS and our government customer at the Pentagon, Arlington, VA. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
Operations Manager shall demonstrate the ability to oversee and manage the daily operations focusing on improving overall performance and achieving strategic goals. This includes, but is not limited to, the following:

• Analyzing existing operational workflows, identifying areas for improvement, and recommending strategies to enhance efficiency and productivity.
• Developing and implementing quality assurance programs, monitor product or service quality, and ensure adherence to established standards.
• Provide guidance, training, and performance feedback to enhance team effectiveness and engagement.
• Contribute to the development and execution of long-term operational strategies aligned with broader OUSD(R&E) goals.
• Establish key performance indicators (KPIs) to track operational performance, analyze data, and generate reports for senior management.
• Identify potential operational risks, develop mitigation strategies, and ensure business continuity.
• Ensure operations comply with relevant laws, regulations, industry standards, and internal policies.

Operational Analysis & Process Improvement:

• Evaluate existing operational workflows to identify inefficiencies, bottlenecks, and areas for improvement.
• Develop and recommend data-driven strategies to enhance productivity, streamline processes, and optimize resource utilization.
• Lead continuous improvement initiatives using recognized methodologies (e.g., Lean, Six Sigma).

Quality Assurance & Standards Compliance:

• Develop, implement, and oversee quality assurance programs to ensure consistent delivery of high-quality products or services.
• Monitor adherence to established quality metrics, conduct audits, and initiate corrective actions as needed.
• Maintain alignment with industry best practices and emerging standards.

Leadership, Training & Performance Management:

• Provide day-to-day operational leadership to cross-functional teams, fostering a culture of accountability and high performance.
• Deliver training, coaching, and professional development to support team capability and engagement.
• Conduct performance evaluations, identify skill gaps, and implement improvement plans.

Strategic and Long-Range Operational Planning:

• Support the development and execution of long-term operational strategies aligned with broader OUSD(R&E) priorities and mission objectives.
• Partner with senior leadership to translate organizational goals into actionable operational plans.

Performance Measurement & Reporting:

• Establish and track key performance indicators (KPIs) to monitor operational effectiveness and efficiency.
• Analyze operational data, prepare reports, and present insights and recommendations to senior management.
• Use analytics to inform decision-making and drive continuous improvement.

Risk Management & Business Continuity:

• Identify and assess operational risks, vulnerabilities, and dependencies across processes and systems.
• Develop and implement mitigation plans to ensure operational resilience and continuity of operations.
• Lead incident response and post-incident reviews to strengthen future readiness.

Regulatory, Policy & Standards Compliance:

• Ensure all operations comply with applicable laws, regulations, federal guidance, and industry standards.
• Maintain up-to-date knowledge of compliance requirements and ensure internal policies are followed.
• Coordinate with compliance, legal, and audit stakeholders to address issues proactively.

Cross-Functional Collaboration & Stakeholder Engagement:

• Work closely with internal and external stakeholders to ensure alignment of operational initiatives with organizational priorities.
• Facilitate effective communication across teams and support collaboration on complex operational challenges.

Requirements:

• Bachelor's degree from an accredited college or university in a management or technical discipline (e.g., Science, Mathematics, or Engineering field) is required.
• Four (4) years of specialized experience including military or industry executive assistant experience may be substituted in lieu of specific educational requirements.
• Advanced program management education or certification is preferable.
• Three (3) years of experience as an operations Manager.
• TS/SCI eligibility

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352