MOTOR VEHICLE DISPATCHER

Duties

• Providesemergency911anddispatching services.
• Maintains maps, checklists and charts, including automated programs.
• Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center.
• Prepares and maintains reports and records relating to emergency responses.
• Participates in all areas of the fire protection training program relating to the operations of the dispatch center and perform work in safe manner.

Requirements

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Incumbent will be required to obtain International Fire Service Accreditation Congress Certification; Hazardous Materials Awareness and Telecommunicator Level I/II, within 1 year of appointment.
• Incumbent is required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays).
• Incumbent is required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.
• Required to respond on off-duty time when requested, stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher.
• Incumbent must participate in recurrent proficiency training, as required. May be required to participate in contingency situations, real world, and exercise, as directed.
• May be required to travel TDY as directed by management.
• Performs other related duties as assigned.
• This is a drug testing designated position. The incumbent is subject to random testing for drug use.
• This position has been designated as Non-Critical Sensitive. The employee may be required to obtain and maintain a Secret clearance as a condition of employment.

Qualifications

Conditions of Employment Continued:

• Works in close harmony with supervisors' co-workers and others during day-to-day routines and during emergencies. Is required to maintain good working relationships with on and off-base: agencies, maintaining a consistently courteous attitude at all times. Remain calm during emergency situations.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Dispatching Series 2151.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04 level in the Federal service which includes: Knowledge of a body of standardized transportation regulations, procedures, operations and federal and state laws, policies and procedures related to the fleet management function to perform a full range of dispatching duties and resolve recurring problems. Knowledge of geographic area served. Knowledge of the characteristics and capacity of the transportation equipment being dispatched to resolve recurring problems and coordinate actions. Knowledgeable of vehicle safety rules, regulations, and guidance.

OR
EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of your transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Knowledge of fire communication and emergency vehicle dispatch operations.

Knowledge of basic computer operations to include word processing, retrieval, and input of data. A qualified typist is not required.

Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand.

Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations.

Ability to work independently without immediate supervision.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click for more information.

Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service may be required prior to appointment to the position.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .

If you have questions regarding this announcement and have hearing or speech difficulties click .