Program/Project Manager (REMOTE)

Koniag Management Solutions, LLC a Koniag Government Services company, is seeking a Program/Project Manager to support KMS and our government customer. This position is remote. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Management Solutions (KMS) is seeking an experienced Program/Project Manager to lead and oversee the successful delivery of a ServiceNow (SNOW) project implementation. This role requires a strategic thinker who can manage interdependence across multiple projects, coordinate cross-functional teams, and ensure programs are delivered on time, within budget, and to the highest quality standards. The ideal candidate will have a proven track record of driving organizational change and delivering measurable business value through effective program management. The ideal candidate will have foundational ServiceNow experience and a strong desire to advance their technical skills.
The Program/Project Manager will be responsible for the end-to-end management of strategic programs, from initial planning through execution and closure. This individual will serve as the primary point of accountability for program outcomes, working closely with executive leadership, project managers, business stakeholders, and technical teams to ensure alignment and successful delivery.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Define program strategy, objectives, scope, and success criteria in alignment with organizational goals
• Develop comprehensive program plans including timelines, budgets, resource requirements, and risk mitigation strategies, champion best practices in program and project management methodologies
• Lead and provide direct or indirect oversight of BAs, Dev team, & other program team members
• Establish program governance structures, including steering committees and status reporting cadences
• Monitor and manage program budgets, ensuring optimal resource allocation and cost control
• Identify, assess, and mitigate program-level risks and issues, escalating when appropriate
• Manage program interdependence and resolve conflicts between projects
• Facilitate communication and collaboration across all program stakeholders
• Track and report on program progress, metrics, and KPIs to executive leadership
• Drive change management initiatives to ensure organizational readiness and adoption
• Ensure program deliverables meet quality standards and business requirements
• Manage vendor relationships and third-party contracts related to program delivery
• Conduct program reviews, lessons learned sessions, and implement continuous improvement initiatives
• Build and maintain strong relationships with business leaders and key stakeholders
• Support change management activities related to ServiceNow implementation

Education and Experience:

• Bachelor's degree in Business Administration, Management, Computer Science, Engineering, or related field
• Minimum 7-10 years of progressive project and program management experience
• At least 3-5 years of experience managing large-scale, complex programs with budgets exceeding $5M
• Proven track record of successfully delivering enterprise-level programs on time and within budget
• Experience managing cross-functional teams and stakeholders at all organizational levels
• Demonstrated experience with change management and organizational transformation
• Must hold at least one of the following certifications:
• Project Management Professional (PMP) certification
• Program Management Professional (PgMP) certification
• Agile/Scrum certifications (CSM, SAFe, PMI-ACP)
• Experience in relevant industry sector
• Experience with digital transformation or technology implementation programs

Required Skills and Competencies:

• Expert knowledge of program management methodologies, frameworks, and best practices
• Strong understanding of project management tools (Microsoft Project, Smartsheet, Jira, Monday.com, or similar)
• Strategic thinking with strong business and financial management acumen
• Experience with Agile, Waterfall, and hybrid project delivery methodologies
• Strong understanding of risk management and issue resolution techniques
• Excellent proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)
• Knowledge of change management principles and practices
• Understanding of resource management and capacity planning
• Ability to work effectively with cross-functional teams including developers, business analysts, and stakeholders
• Exceptional leadership, team, time, and stakeholder management abilities
• Outstanding communication skills, both written and verbal, with ability to influence at all levels
• Excellent problem-solving, analytical, and decision-making capabilities
• Strong negotiation and conflict resolution skills using a diplomatic approach to handling sensitive situations
• Ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment
• High emotional intelligence and interpersonal skills; open to coaching and being coached
• Results-oriented with strong accountability and ownership mindset
• Customer service mindset with focus on user experience
• Self-motivated with ability to work with moderate supervision

Desired Skills and Competencies:

• Previous experience with ServiceNow implementations or projects
• Experience with portfolio management tools and techniques
• Knowledge of business process improvement methodologies (Lean, Six Sigma)
• Familiarity with enterprise architecture frameworks
• Experience with data analytics and business intelligence tools
• Understanding of IT infrastructure, software development, or systems integration
• Experience with vendor management and procurement processes
• Familiarity with contract negotiation and compliance management
• Visionary thinking with ability to see the big picture
• Servant and inclusive leadership approach with the ability to inspire and motivate diverse teams
• Resilience and adaptability in the face of challenges
• Strong ethics and integrity
• Prior government consulting experience

Security Requirement:

• Ability to obtain a Public Trust

Travel:

• Minimal travel required (less than 10%)

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352