Posted today
Public Trust
Mid Level Career (5+ yrs experience)
Unspecified
IT - Software
College Park, MD (On-Site/Office)
Typical Duties and Responsibilities:
• Manage ServiceNow modules and workflows
• Create go-to-market proof-of-concept applications on the ServiceNow platform.
• Create rational, competent-based technological designs from functional specifications.
• Create new ServiceNow procedures and workflows.
• Create unique service portal pages and widgets to aid the business organization.
• Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance.
• Create thorough and organized test plans and suites.
• Estimate, organize, plan, and prioritize testing-related tasks.
• Determine, record, and track software flaws.
• Conduct rigorous regression testing of corrected flaws.
• Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients.
• Control update sets for the code base’s transfer to test and production environments.
• Oversee ServiceNow administration, planning, and maintenance.
• Coordinate vendors for ServiceNow product flaws.
• Design and implement changes and enhancements to SNOW ITSM
• Design and implement changes and enhancements to SNOW HAM/SAM/Asset Management Modules
• Design and implement changes and enhancements to SNOW Contract Management modules
• Design and implement changes and enhancements to custom applications and forms in ServiceNow
Education
• Bachelor’s degree in math, engineering, information systems, or a related field
Required Skills and Experience
• 5+ years of relevant experience
• Demonstrated expertise with SNOW HAM,, SAM, and/orCMDB Implementation
• Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
• Demonstrated expertise in creating custom forms in SNOW
• Demonstrated expertise in creating and modifying custom applications in SNOW
• Expertise in web development (HTML, CSS, JavaScript)
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
• Experience with JavaScript/GLIDE and HTML5
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
• Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
• Strong analysis, problem-solving, and decision-making skills
• Manage ServiceNow modules and workflows
• Create go-to-market proof-of-concept applications on the ServiceNow platform.
• Create rational, competent-based technological designs from functional specifications.
• Create new ServiceNow procedures and workflows.
• Create unique service portal pages and widgets to aid the business organization.
• Oversee development of the ServiceNow solution in accordance with industry best practices to ensure system compliance.
• Create thorough and organized test plans and suites.
• Estimate, organize, plan, and prioritize testing-related tasks.
• Determine, record, and track software flaws.
• Conduct rigorous regression testing of corrected flaws.
• Take part in User Access Testing (UAT) to get feedback from the UAT Team, ITIL process owners, and clients.
• Control update sets for the code base’s transfer to test and production environments.
• Oversee ServiceNow administration, planning, and maintenance.
• Coordinate vendors for ServiceNow product flaws.
• Design and implement changes and enhancements to SNOW ITSM
• Design and implement changes and enhancements to SNOW HAM/SAM/Asset Management Modules
• Design and implement changes and enhancements to SNOW Contract Management modules
• Design and implement changes and enhancements to custom applications and forms in ServiceNow
Education
• Bachelor’s degree in math, engineering, information systems, or a related field
Required Skills and Experience
• 5+ years of relevant experience
• Demonstrated expertise with SNOW HAM,, SAM, and/orCMDB Implementation
• Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
• Demonstrated expertise in creating custom forms in SNOW
• Demonstrated expertise in creating and modifying custom applications in SNOW
• Expertise in web development (HTML, CSS, JavaScript)
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
• Experience with JavaScript/GLIDE and HTML5
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
• Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
• Strong analysis, problem-solving, and decision-making skills
group id: 10216532
