Interdisciplinary (Family Advocacy Program Case Manager)

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

• Provides program oversight, procedure guidance, and support for the Family Advocacy Program (FAP) at the headquarters level, ensuring consistent implementation across Navy installations and alignment with Department of the Navy (DON) and Department of Defense (DoD) standards.
• Monitors program performance, assessing compliance with strategic objectives, and addressing challenges related to program delivery. Provides authoritative guidance to installation-level teams, ensuring effective execution of FAP initiatives that support the safety and well-being of service members and their families.
• Develops, reviews, and implements FAP procedures and guidance that address child abuse, domestic abuse, and family violence prevention. Procedures are crafted to incorporate evidence-based practices, align with overarching DON/DoD policy, and remain adaptable to evolving challenges. Ensures procedures support a comprehensive prevention and response framework, with a focus on achieving operational readiness and family resilience.
• Supports the headquarters review team for Incident Determination Committee (IDC) reviews, ensures complex and sensitive cases are reviewed thoroughly and consistently, in accordance with policy and regulatory guidance.
• Conducts detailed analyses of FAP program data to evaluate effectiveness, identify service gaps, and recommend program improvements. Data-driven insights are used to inform resource allocation and policy adjustments, with regular reports provided to senior leadership. Reports highlight program performance metrics such as case outcomes, program utilization, and prevention initiative effectiveness, enabling evidence-based decision-making at the highest levels.
• Provides subject matter expertise and professional development opportunities for installation-level FAP personnel. Equips staff with the skills and knowledge needed to address sensitive and complex cases effectively through workshops, webinars, and tailored training materials.
• Serves as a consultant on high-profile or challenging cases, offering expert guidance on case management, program implementation, and adherence to IDC protocols. Ensures consistent service delivery and compliance across all installations, while also supporting the integration of telehealth services as an accessible and effective tool for reaching geographically dispersed personnel and families.
• Fosters collaboration between FAP and internal/external stakeholders to enhance program effectiveness.
• Works closely with Fleet and Family Support Centers (FFSCs), Counseling, Advocacy, and Prevention (CAP) programs, and other DON offices to ensure integrated service delivery and alignment with Navy Quality of Life initiatives.
• Liaises with DoD programs, civilian agencies, and community organizations, facilitating coordinated responses to cases involving multiple stakeholders. Tracks warm hand-offs for complex cases and ensures streamlined access to resources for service members and their families.
• Coordinates with stakeholders and supports in implementing comprehensive prevention strategies to address systemic risk and protective factors across the military community.
• Provides leadership with analysis, execution guidance, and monitoring of research-based prevention and intervention programs aimed at reducing incidents of family violence, promoting resilience, and fostering healthy environments.
• Oversees the integration of telehealth services within FAP, ensuring secure use of approved platforms and resolving logistical or technical challenges. This approach extends the reach of FAP services, providing innovative solutions to support the unique needs of Navy families in remote or dispersed locations.
• Ensures the FAP remains a leading model for addressing and preventing family violence within the Navy through proactive engagement and robust partnerships.

Requirements

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
• Must be willing to relocate to reside within the local commuting area (50-mile radius) of one of the following bases: Washington Navy Yard or Naval Support Activity Mid-South.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:

• Four (4) years of specialized experience working in the field of child abuse, domestic abuse and/or family violence.
• Knowledge of the Family Advocacy Program (FAP) policies, procedures, and regulations, including DON and DoD standards.
• Comprehensive knowledge of and skill in implementing prevention, intervention, and response frameworks for addressing child abuse, domestic abuse, and family violence within the military community.
• Knowledge of telehealth technologies and their secure application in delivering FAP services.
• Skill in advanced analytics to evaluate program performance, interpret complex data sets, and provide evidence-based recommendations to senior leadership.
• Skill in procedure development, incorporating best practices and emerging research to create adaptable, policy-aligned guidance for FAP personnel across Navy installations.
• Skill in communication, consultation, and training to effectively guide installation-level teams, provide subject matter expertise, and foster cross-functional collaboration with internal and external stakeholders.
• Skill in strategic planning.
• Ability to coordinate effectively with internal stakeholders, external partners, and senior leadership to achieve strategic goals and maintain operational readiness.
• Ability to lead FAP initiatives.
• Ability to make decisions independently.
• Ability to manage competing priorities.

Education

0101 Series:
A four (4) year course of study in an accredited college or university leading to a bachelor's degree in behavioral or social science; or related disciplines appropriate to the position. or Four (4) years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. or A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

0180 Series:
A doctoral degree (Ph.D. or equivalent) directly related to full professional work in clinical psychology

OR

0185 Series:
Amaster's degree in social work in a school accredited by the Council on Social Work Education

AND

The incumbent shall be Tier III qualified as outlined in Navy FFSP Credentials Review and Clinical Privileging requirements. These include:

• Master's degree from a program accredited by the Council for Accreditation of Counseling and Related Education Programs or an equivalent degree.
• Master's degree from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education or an equivalent degree.
• Master's degree in Social Work from a graduate school of Social Work accredited by the Council on Social Work Education or an equivalent degree.
• Doctoral degree in clinical or counseling psychology from an American Psychological Association (APA) accredited university or professional school and a 1-year APA accredited clinical internship.

AND

A licensure/certification by a state or U.S. territory that provides legal authority to provide clinical services as an independent practitioner in the fields of Licensed Professional Counseling, Marriage and Family Therapy, Clinical Social Work, Clinical Psychology or Counseling Psychology

AND

Two (2) years, full-time clinical experience post independent licensure or certification.
Note: Your degree must be from an accredited college recognized by the U.S. Department of Education.

Additional information

If selected, relocation to the local commuting area (50-mile radius) is required. Must be willing to relocate to reside within the local commuting area (50-mile radius) of one of the following bases: Washington Navy Yard or Naval Support Activity Mid-South.

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.