Forward Logistics Specialist

Duties
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• Documents customer issues or opportunities, provides resolutions to customer requests and issues, and documents and provides customers with responses to their issues.
• Analyzes historical demand data and collaborative feedback to resolve customer issues, develop/enrich Demand Plans, develop corrective measures, and execute and follow-up on Demand Plan Performance Action Plans.
• Expedites the resolution of customer supply problems, based on knowledge of material, vendor, and finance master data records within EBS (Enterprise Business Systems).
• Conducts in depth studies and analysis of demand plans and maintains extensive high-level personal contacts and serves as technical advisor for assigned programs.
• Applies approaches to all disciplines involved in program support, including supply, transportation, customs, automation, storage, inspection, contracting, and finance.
• Executes unique procedures and support to US Navy ships, including loadouts and multi-service remote locations re-supplied by air and surface shipments, as well as normal support procedures required for all customers.
• Monitors service and contract compliance with all contract terms which include ordering and receipt, storage and distribution of all four commodities.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• Financial Disclosure Requirement: Required
• Expeditionary Civilian (EC): Non-Combat Essential
• Pre-Employment Physical: Required
• Licenses/Certifications: Driver's License
• Subject to Overseas Rotation Agreement, Tour Length: Yes, 36 months (https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf)
• You will be a Mission Essential employee. This requires you to work during an emergency to ensure continuation of essential functions. You may be required to work at the designated duty location, telework site, or alternate location/facility.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

Qualifications

To qualify for a Forward Logistics Specialist your resume and supporting documentation must support:

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Utilizes automated applications related to Order Fulfillment, Planning, Procurement, major program issues, operations and processes associated with all functional areas, characteristics, and uses of managed items.
• Utilizes business and marketing plans, strategic objectives, marketing theories, practices, and statistical forecasting in order to identify customers and place the agency in the most advantageous position in a competitive market.
• Applies and adapts analytical and evaluative methods; plans and conducts studies to distinguish different demand forecasting techniques.
• Performs, plans, and conducts customer support studies and actively participates in meetings to effectively coordinate with managers, functional specialists and customer personnel.
• Investigates situations in which unique aspects of customer support are not adequately addressed and collaborates with the CRM (Customer Relationship Management) Cell or Support Team to determine if changes to established policies and procedures are needed.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Expeditionary Civilian (EC) Position: This is an Expeditionary Civilian (EC) position, and the incumbent will be designated as NC. In the event of a crisis situation, the incumbent may be required to deploy via temporary reassignment or be required to stay in place to support contingency operations. The incumbent may be required to take part in readiness exercises. This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively; therefore, the position requires the incumbent to be screened from military recall. Military Reservists selected for an EC position must arrange for removal from the reserve component prior to appointment to an EC position. This requirement must be met prior to placement in an EC position. Positions identified as EE are subject to deployment to combat support situations. Deployment will be via Temporary Duty (TDY) orders. Deployment may entitle the employee to additional monetary compensation dependent upon the deployment location. Additional allocations are based on the Department of State's determination of a combat zone.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

ADDITIONAL OVERSEAS INFORMATION:
For an explanation of the overseas entitlements, please review the information in the following link:
http://www.dla.mil/Careers/Programs/overseas.aspx

U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. Ordinarily Resident is defined as a U.S. citizen who is locally resident; and, has legal, permanent resident status within the host country; and, is subject to host country employment and tax laws.

Pay Retention will be extended to an eligible employee who applies through a formal recruitment program and is selected for a position at an overseas location.
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025-V536p.PDF?ver=2020-03-30-140046-310

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Acq Workforce - Non-CAP: Position requires DoD Acquisition Life Cycle Logistics (L) / LCL, Foundational acquisition certification.

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/ . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.

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