IT Generalist

Overview

Nakupuna Prime is seeking an individual to support the Army Human Resources Command. We are actively staffing contingent positions with a start date during the contract transition phase between December 12-26, 2025. The employee in this position is responsible for supporting organizational goals by performing a variety of duties related to their assigned functional area. This role contributes to the success of the team by completing tasks accurately, efficiently, and in accordance with established policies, procedures, and standards. The position requires effective communication, collaboration, and problem-solving skills to support day-to-day operations and organizational initiatives.

Responsibilities

The following reflects management's definition of essential functions for this job, but does not restrict the tasks that may be assigned.

• Perform assigned tasks and responsibilities in support of departmental and organizational objectives
• Follow established workflows, procedures, and best practices to ensure consistent, high-quality outcomes
• Provide timely and professional communication with team members, leadership, and external stakeholders as needed
• Maintain accurate records, documentation, and reports in compliance with organizational standards
• Identify and escalate issues, risks, or process gaps to appropriate personnel
• Support continuous improvement by recommending opportunities to enhance efficiency, quality, and service
• Contribute to a positive, collaborative, and inclusive work environment
• Perform other duties as assigned to support team and organizational needs

Qualifications

Skills/Qualifications: The candidate must be self-motivated, pay close attention to detail, and have good oral and written communication skills. Additional certifications may be required as prescribed by DoDD 8140 (e.g., Network+ CE, Security+ CE, CASP CE).

Education/Experience: The following are desirable levels of experience:

• High school diploma or equivalent; additional education or experience may be required depending on role.

Clearance Requirements: Must be a U.S. Citizen. Must be able to obtain and maintain an active Secret clearance. An interim is required before receiving a formal job offer.

Work Location: Fort Knox, Kentucky. Telework may be authorized once approved by the Government.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.