Information Technologist

Overview

Bowhead is hiring an Information Technologist to support the PM CAS contract in Picatinny, New Jersey.

Responsibilities

• At a senior-level, provides information technology support in all areas of office automation, network administration, and support for computer systems and communication devices (hardware and software).
• Provides network/systems management to support data management, certification management, network administration rights, and network support related to secured and un-secured communication operating systems.
• Assist in specification development and planning for office hardware/software systems.
• Provide Information Technology support to successfully fulfill the complexity of the tasks below.
• provide support in all areas of office automation, network administration, computer systems, and communication devices.
• obtain baseline Army Information Technology certifications and through the Picatinny Network Enterprise Center (NEC). Work with the NEC to ensure all IT certifications are complete in accordance with AR 25-2 and obtain CAC with necessary permissions to fulfill the Information Technology requirements.
• Obtain and possess applicable network administration rights to manage Government customer information systems.
• Maintain Communication Security (COMSEC) and Computer Security (COMPUSEC) requirements, and all network support related to Non-classified Internet Protocol Router Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET) within established security guidelines.
• Provide on-site IT installation services and maintenance support for hardware, software, operating systems and applications. Hardware includes but is not limited to Personal Computers (PC), laptops, cellphones, IPADS, Video Teleconferencing (VTC) equipment, Voice over Internet Protocol (VOIP) system, printers and scanners.
• troubleshoot network access problems (including both hardware and software); implement new or augmented network features and software programs; coordinating with the local NEC and the Picatinny Wide Local Area Network (LAN), drops, wiring, and wireless communications.
• Provide database architectural design within existing systems, support in data/records management, and maintenance support on file servers to ensure efficient network operations.
• Resolve account management, file space, or related server issues as needed. Perform system backup and restoration as necessary.
• Repair and/or arrange for repairs of hardware/software (warranty and services call).
• Provide training and written instructions to assist users or Government customer technical points of contact with new or changed procedures.
• Assist in developing specifications to support Government customer in defining requirements for computer and IT related purchases.
• Perform administrative duties related to network/systems management, including attendance at meetings or conferences, and maintaining a database of hardware/software products.
• Provide on-site office automation training when required.

Qualifications

• High-level knowledge in all required applications to perform contract scope.
• Requires at least a bachelor's degree or 10 years of related experience in the field or in a related area.
• Has extensive knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on experience and judgment to plan and accomplish goals at the level of complexity of the contract scope.
• A degree of creativity and latitude is required.
• Expertise in Office PC Platform, iPhone and iPad devices, MiFi Devices, PC Platform, MAC Platform, Printers, Public Key Infrastructure (CAC), Video teleconferencing equipment. Systems: Windows, OS X, iOS, iPhone, iPad, Video Teleconference (VTC).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities independently and collaboratively.

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.