Training Operations Support Specialist

Training Operations Support Specialist

Purpose:

• Valkyrie Enterprises is seeking a Training Operations Support Specialist who will provide essential Training and Development capabilities in support of Virginia Beach, Virginia.

Job Description:

• Responsible for developing and providing training on IT systems, computer hardware and software.
• Provide on-site Regional Maintenance Center (RMC) / Area of Responsibility (AOR) NAMTS support for Commander, Navy Regional Maintenance Center (CNRMC).
• Support local Navy Afloat Training Activities (NATAs) when no Afloat NAMTS Coordinator (ANC) is assigned to the AOR.
• Conduct United Services Military Apprenticeship Program (USMAP) and JQR indoctrination training, including NAMTS program overviews for NTMA leadership and NAMTS candidates.
• Organize and facilitate NAMTS training sessions, waterfront outreach, and engagement events at the assigned RMC/AOR.
• Provide administrative, technical, process-improvement, and analytical support to the NAMTS program within the assigned RMC/AOR.
• Evaluate program information and provide recommendations, lessons learned, and best practices to NTMA leadership, CNRMC, Project Management, and Technical Support teams.
• Enroll NAMTS candidates and track their progress within the RMC/AOR.
• Maintain historical records, JQR feedback reports, and lessons learned for the assigned region.
• Analyze project data to identify trends, root causes, and improvement opportunities; develop recommendations and help monitor policy and process changes.
• Apply scientific, mathematical, operational design, and other data-collection methodologies to develop metrics for the RMC/AOR and CNRMC.
• Communicate program concerns, updates, and process changes to RMC/AOR stakeholders and CNRMC.
• Apply continuous process improvement to all assigned tasks.
• Proactively seek, document, and communicate project-team feedback.
• Provide training at Various Locations.
• Uses the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) Instructional Systems Development (ISD) training model/approach when developing new curriculum.
• Provide day-to-day Training Development. Design and conduct training and development programs to
• Improves individual and organizational performance. May analyze training needs.

Qualifications:

• Must have at least10 years' experience in developing and providing Information Technology (IT) and end user training on computer hardware and application software.
• Must have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
• Must have sufficient knowledge and experience to teach IT Courses.
• Must be proficient in the System Software Suite for IT systems of record.
• Must have been responsible for evaluating the effectiveness of training programs and making recommendations for improvements in previous roles.
• Must have experience configuring, installing and troubleshooting hardware, software and local area network (LAN) issues/problems
• Must demonstrate initiative, the ability to manage multiple projects, meet deadlines, and determine priorities in a fast-paced environment.
• Must have excellent people skills; communication and familiarity with a customer support environment are crucial.

Desired Qualifications:

• Verified completion of the Air Force Instructor Training Course/Basic Instructor Course or equivalent is preferred.
• 10+ years of experience within a Shore Intermediate Maintenance Activity (SIMA), Supervisor of Shipbuilding (SUPSHIP), Intermediate Maintenance Facility (IMF), Regional Maintenance Center (RMC), or a Non-Nuclear Afloat Maintenance Department is preferred.
• Experience supervising the scheduling, training, and quality assurance (QA) of Sailors performing Intermediate-Level shipboard maintenance and repair on engineering, deck, combat systems, and/or C4I equipment is preferred.
• An understanding of AETCI 36-2651, Basic Military and Technical Training is preferred.

Security Requirements:

• Must have a Secret Security Clearance or the ability to obtain one

Travel Requirements:

• Occasional travel- less than 10%
• If position requires travel by domestic flight or access to secure federal facilities/military bases, candidate must be able to obtain (by start of position) and maintain appropriate identification credentials, such as REAL ID. (More information regarding REAL ID can be found: https://www.dhs.gov/real-id )

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Required to use hands to finger, handle, or feel; reach with hands and arms.

Valkyrie strictly adheres to a policy of equal employment opportunity. This policy is based on Valkyrie's commitment to hire and retain qualified employees consistent with position requirements; and to seek, employ, promote and treat all employees and applicants for employment without regard to race, color, religious creed, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information or sexual orientation or other protected characteristics.

Additionally, Valkyrie Enterprises provides a variety of benefits to eligible employees support your best health, wellness, and future, to include medical/dental/vision options, company paid life and disability insurances, 401k with match, education reimbursement, as well as company paid holidays and paid time off (PTO)

Pay Range: $75,000 - $90,000 per year