Posted today
Public Trust
$66,000 - $106,000
Unspecified
Management
Tacoma, WA (On-Site/Office)
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
About The Role
Peraton is seeking a Customer Technical Support Representative (SCA). In this role the the candidate will perform the following but not limited too:
Qualifications
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Program Overview
About The Role
Peraton is seeking a Customer Technical Support Representative (SCA). In this role the the candidate will perform the following but not limited too:
- Assist senior project managers with project planning, scheduling, and development of project scope.
- Help coordinate and manage project tasks from initiation to completion, ensuring deadlines are met.
- Facilitate communication between project team members, stakeholders, and other departments.
- Develop, update, and manage project documentation, including reports, status updates, and presentations.
- Track project progress and performance, identifying and mitigating risks and obstacles as they arise.
- Assist in identifying and securing project resources and help managing project budgets.
Qualifications
- 10 years experience in agile support environments
- Ability to obtain Public Trust Clearance
- ITIL4 (preferred)
- Primary work locations in Tacoma, WA, Aurora, CO, San Antonio, TX, and Falls Church, VA. Remote work may be considered in special cases when approved by the customer.
- Must be a US Citizen
- Previous experience in a project support role or as a junior project manager
- Proficiency in project management software (like Jira, MS Project or Asana) and the Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational skills, excellent written and verbal communication, multitasking, time management, and problem-solving are essential.
- A foundational understanding of project management methodologies and the ability to apply them is crucial
- Experience working within Military Health environments is a plus
- PMP or PMI Certification (preferred)
- BA/BS (4 Year) degree in an IT or math related field/ or equivalent years of experience
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.
Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
group id: 91005870
