Posted today
Confidential
Mid Level Career (5+ yrs experience)
$91,000 - $120,000
No Traveling
Unspecified
IT - Software
Oshkosh, WI (On/Off-Site)
Job Title: Sr. Intelligent Automation Support Developer
Job Location: Ave Oshkosh WI 54902
Onsite Requirements:
* Hands-on experience using both UiPath and Power Apps, ideally someone who has worked in environments where both platforms are used together or within the same automation ecosystem.
* Certifications: PL500/PL400/PL600
* Go getter-passionate individuals.
Job Description:
Production Support & Reliability (Primary)
* Monitor, triage, and resolve production issues across UiPath and Power Platform (Power Automate, Power Apps, Dataverse) within defined SLAs.
* Own incident response end-to-end: impact assessment, stakeholder communications, workarounds, permanent fixes, and post-incident reviews.
* Analyze run history, logs, and telemetry to reduce false positives and eliminate repeat incidents (problem management).
* Create and maintain runbooks, standard operating procedures (SOPs), and knowledge articles for Level 1/Level 2 support.
* Implement automated health checks, alerts, and self-healing patterns where practical.
Platform Administration & Governance
* Administer UiPath Orchestrator (scheduling, assets/queues, robot runtime capacity) and Power Platform environments (security roles, DLP policies, solution layering).
* Enforce governance for connectors, credentials/secrets, environment strategy, and least-privilege access.
* Support license management, environment provisioning, and platform updates in partnership with IT.
Change, Release & ALM
* Use Azure DevOps/Git (or equivalent) for source control, CI/CD, and release management for both UiPath and Power Platform solutions (managed solutions, solution export/import).
* Follow ITIL-aligned change management; prepare deployment plans and backout procedures; validate releases via smoke tests.
* Maintain configuration-as-code where feasible and champion consistent versioning and tagging.
Enhancements & Continuous Improvement
* Deliver small enhancements (bug fixes, performance tuning, minor feature requests) prioritized by impact and risk.
* Identify opportunities to simplify workflows, standardize activities, and increase reuse across automations.
* Contribute to a shared library of components (UiPath custom activities, Power Automate templates, Power Fx patterns).
Compliance, Security & Audit
* Ensure automations adhere to SOC controls, credential vaulting, logging/auditability, and data protection practices (e.g., Power Platform DLP).
* Partner with Internal Audit, Cybersecurity, and IT to support evidence collection, access reviews, and periodic control testing.
Stakeholder Experience
* Provide clear, timely updates during incidents and planned maintenance; support business UAT for hotfixes and minor releases.
* Train citizen makers and business users on best practices; promote a culture of reliability and safe reuse.
Minimum Qualifications:
* 4+ years in RPA/automation or application support, including hands-on experience with UiPath and Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
* Proficiency with UiPath Orchestrator, queues/assets, logs; Power Platform Admin Center, environment security, and DLP policies.
* Experience with ITIL processes (incident, problem, change) and an ITSM tool (e.g., ServiceNow, Jira Service Management).
* Working knowledge of ALM: Git/Azure DevOps repos, pipelines, solution packaging (managed/unmanaged), and release gates.
* Strong troubleshooting of APIs/integrations (REST/SOAP), data (SQL/Dataverse), and authentication (AAD, OAuth).
* Clear written and verbal communication with a customer-service mindset.
Certifications:
* UiPath: RPA Developer Associate/Professional, Orchestrator or Solution Architect certifications.
* Microsoft: Power Platform Developer Associate (PL-400) or equivalent; Power Platform Solution Architect (PL-600) is a plus.
Preferred Qualifications:
* Background in manufacturing and familiarity with shop-floor processes, quality/maintenance workflows, supply chain, and ERP/MES/PLM systems is a strong plus.
* Familiarity with Microsoft Power Platform CoE Starter Kit and Center of Excellence best practices.
* Performance tuning for UiPath robots and Power Automate flows; cost/consumption optimization.
* Exposure to secure credential management and secrets vaults; role-based access control and least-privilege design.
* Basic development skills helpful for troubleshooting: C#/VB.NET for UiPath, Power Fx for canvas apps, JSON, OData, SQL.
* **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
* This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
* This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role**
Job Location: Ave Oshkosh WI 54902
Onsite Requirements:
* Hands-on experience using both UiPath and Power Apps, ideally someone who has worked in environments where both platforms are used together or within the same automation ecosystem.
* Certifications: PL500/PL400/PL600
* Go getter-passionate individuals.
Job Description:
Production Support & Reliability (Primary)
* Monitor, triage, and resolve production issues across UiPath and Power Platform (Power Automate, Power Apps, Dataverse) within defined SLAs.
* Own incident response end-to-end: impact assessment, stakeholder communications, workarounds, permanent fixes, and post-incident reviews.
* Analyze run history, logs, and telemetry to reduce false positives and eliminate repeat incidents (problem management).
* Create and maintain runbooks, standard operating procedures (SOPs), and knowledge articles for Level 1/Level 2 support.
* Implement automated health checks, alerts, and self-healing patterns where practical.
Platform Administration & Governance
* Administer UiPath Orchestrator (scheduling, assets/queues, robot runtime capacity) and Power Platform environments (security roles, DLP policies, solution layering).
* Enforce governance for connectors, credentials/secrets, environment strategy, and least-privilege access.
* Support license management, environment provisioning, and platform updates in partnership with IT.
Change, Release & ALM
* Use Azure DevOps/Git (or equivalent) for source control, CI/CD, and release management for both UiPath and Power Platform solutions (managed solutions, solution export/import).
* Follow ITIL-aligned change management; prepare deployment plans and backout procedures; validate releases via smoke tests.
* Maintain configuration-as-code where feasible and champion consistent versioning and tagging.
Enhancements & Continuous Improvement
* Deliver small enhancements (bug fixes, performance tuning, minor feature requests) prioritized by impact and risk.
* Identify opportunities to simplify workflows, standardize activities, and increase reuse across automations.
* Contribute to a shared library of components (UiPath custom activities, Power Automate templates, Power Fx patterns).
Compliance, Security & Audit
* Ensure automations adhere to SOC controls, credential vaulting, logging/auditability, and data protection practices (e.g., Power Platform DLP).
* Partner with Internal Audit, Cybersecurity, and IT to support evidence collection, access reviews, and periodic control testing.
Stakeholder Experience
* Provide clear, timely updates during incidents and planned maintenance; support business UAT for hotfixes and minor releases.
* Train citizen makers and business users on best practices; promote a culture of reliability and safe reuse.
Minimum Qualifications:
* 4+ years in RPA/automation or application support, including hands-on experience with UiPath and Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
* Proficiency with UiPath Orchestrator, queues/assets, logs; Power Platform Admin Center, environment security, and DLP policies.
* Experience with ITIL processes (incident, problem, change) and an ITSM tool (e.g., ServiceNow, Jira Service Management).
* Working knowledge of ALM: Git/Azure DevOps repos, pipelines, solution packaging (managed/unmanaged), and release gates.
* Strong troubleshooting of APIs/integrations (REST/SOAP), data (SQL/Dataverse), and authentication (AAD, OAuth).
* Clear written and verbal communication with a customer-service mindset.
Certifications:
* UiPath: RPA Developer Associate/Professional, Orchestrator or Solution Architect certifications.
* Microsoft: Power Platform Developer Associate (PL-400) or equivalent; Power Platform Solution Architect (PL-600) is a plus.
Preferred Qualifications:
* Background in manufacturing and familiarity with shop-floor processes, quality/maintenance workflows, supply chain, and ERP/MES/PLM systems is a strong plus.
* Familiarity with Microsoft Power Platform CoE Starter Kit and Center of Excellence best practices.
* Performance tuning for UiPath robots and Power Automate flows; cost/consumption optimization.
* Exposure to secure credential management and secrets vaults; role-based access control and least-privilege design.
* Basic development skills helpful for troubleshooting: C#/VB.NET for UiPath, Power Fx for canvas apps, JSON, OData, SQL.
* **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
* This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
* This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role**
group id: softwinc
