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Senior Customer Technical Support Specialist (Help Desk)

Client Solution Architects LLC

Posted today
Top Secret
Unspecified
Unspecified
IT - Support
Dahlgren, VA (On-Site/Office)

Client Solution Architects (CSA) is currently seeking a Senior Customer Technical Support Specialist (Help Desk) to support a program at Dahlgren, VA.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

This position is contingent on award.

How Role will make an impact:
  • Help Desk Support using BMC's Remedy or ServiceNow


Requirements

What you'll need to have to join our award-winning team:
  • Clearance: Must possess and maintain an active Top Secret Clearance
  • Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ServiceNow
  • This position is required to be designated as an IAT Level III
group id: 10207036
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About Us
CSA is a global provider of integrated technology and operational support services to defense and federal government organizations. We develop and implement effective solutions for complex enterprise requirements providing the skilled workforce, processes and tools needed to help our clients tackle their management and technology challenges. CSA’s employees work alongside our clients every day in data and operations centers, on training ranges, within laboratories, aboard ships and more!

Client Solution Architects LLC Jobs


Job Category
IT - Support
Clearance Level
Top Secret