Technical Writer- 100% Remote

Zachary Piper Solutions is seeking an Enterprise Technical Writer to join a Government Consulting company supporting the Centers for Medicare & Medicaid Services (CMS) through 100% remote work. The Enterprise Technical Writer will create and maintain high-quality technical documentation, diagrams, and SOPs for enterprise platforms such as Salesforce and AWS, ensuring clarity and accessibility for technical and non-technical audiences.

Responsibilities:

• Develop and maintain technical documentation, including system overviews, SOPs, workflows, and technical whitepapers.
• Create architecture and data flow diagrams using tools like Visio or Miro.
• Translate complex technical concepts into clear, concise content for diverse audiences.
• Ensure documentation meets Section 508 accessibility compliance standards.
• Capture meeting minutes, track action items, and support change management efforts.

Qualifications:

• 5+ years of experience writing technical documentation for enterprise-level platforms.
• Strong knowledge of Salesforce, AWS, and diagramming tools (Visio, Miro).
• Familiarity with Section 508 compliance and accessibility requirements.
• Bachelor's degree required.
• Ability to obtain CMS Public Trust (T4) clearance.

Compensation:

• Salary Range: $100,000-$103,000 depending on experience
• Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays
• Clearance Level: Must be eligible to work in the United States and maintain CMS Public Trust clearance
• Location: 100% Remote (EST hours)

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