Today
Public Trust
Unspecified
Unspecified
IT - Software
Glynco, GA (On-Site/Office)
Position Description
Serco is seeking an Instructional Designer/Curriculum Developer to join our team supporting the Federal Law Enforcement Training Center (FLETC) in Charleston, SC, who will report to the Senior ISD/Contract Project Manager. Bring your expertise and collaborative skills to make an impact in federal law enforcement training!
This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance prior to starting employment.
In this role you will:
Qualifications
To be successful in this role, you will have:
Additional desired experience and skills:
If you are interested in supporting and working with our passionate FLETA team, then submit your application today for immediate consideration! It only takes a few minutes to discover your place in our world!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
Serco is seeking an Instructional Designer/Curriculum Developer to join our team supporting the Federal Law Enforcement Training Center (FLETC) in Charleston, SC, who will report to the Senior ISD/Contract Project Manager. Bring your expertise and collaborative skills to make an impact in federal law enforcement training!
This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance prior to starting employment.
In this role you will:
- Works under the supervision of the Project Manager/Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions.
- Work with subject matter experts and instructors to design and develop lesson plans, student guides, quizzes, and other elements of scenario-based and performance-based instructor-led and web-based training under the guidance of a Sr. ISD
- Work with an instructional design team (instructional designers, graphic artists, SMEs, instructors) and project and program managers to design responsive training and/or performance support solutions and schedules
- Update and maintain course content for instructor-led and web-based courses
- Demonstrates advanced knowledge of the ISD process and fosters design innovation. Captures and diagrams workflow processes, conducts task analysis and workflow observations.
- Participates in visual design, prototyping, and usability testing and evaluation.
- Reviews products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow.
- Demonstrate knowledge of law enforcement and training accreditation to assist the Senior ISD in fostering design innovation in training these areas
- Support evidence gathering to support accreditation requirements
Qualifications
To be successful in this role, you will have:
- U.S. Citizenship
- Bachelor's Degree in Instructional Design or a related field
- 2 years of relevant experience
- Ability to obtain/maintain/transfer your Public Trust clearance prior to beginning employment
- Familiarity or experience with federal law enforcement training and subject matter
- Familiarity or experience with accredited training program requirements
- The ability to coordinate and work effectively with subject matter experts and as part of an Instructional Design team
- Experience developing instructor-led and web-based systems training for the federal Government
- Demonstrated ability with word-processing and presentation tools (e.g., Microsoft Word and PowerPoint) as well as web-based training and simulation tools
- Demonstrated ability to present complex information clearly
- Strong oral and written communication skills
- Strong presentation skills, facilitation, interpersonal and client interaction skills
- Meticulous attention to detail
- Proven experience as a team player
- 10% travel may be required.
Additional desired experience and skills:
- Experience designing and developing federal law enforcement training
- Experience working on FLETA or other accredited courses
If you are interested in supporting and working with our passionate FLETA team, then submit your application today for immediate consideration! It only takes a few minutes to discover your place in our world!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan that includes counseling conditions
- Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317
