Today
Public Trust
Unspecified
Unspecified
IT - Support
Merrifield, VA (On-Site/Office)
Desktop Support Specialist - Supporting USPS Enterprise Analytics
Step into a role that keeps technology running for an organization that moves the nation. As a Desktop Support Specialist supporting USPS Enterprise Analytics in Merrifield, VA, you'll be the trusted expert ensuring seamless performance for high-visibility users and essential operations. Your work keeps data flowing - and America moving.
What You'll Do
• Deliver expert troubleshooting, break/fix support, imaging, and setup for Windows 11, Office 365, and HP laptops
• Provide polished "white-glove" support for VIPs, Directors, and senior leadership
• Support users with confidence across Microsoft Office, Adobe Acrobat, and USPS-approved tools
• Strengthen security by leveraging SentinelOne and other endpoint protection solutions
• Resolve LAN/WAN networking issues to maintain stable, fast connections
• Help drive technology improvements with workstation deployments, asset tracking, and inventory management
• Manage badge access and profiles after training
• Tackle daily support needs including printer issues, account lockouts, MFA challenges, and device connectivity
• Keep productivity on track by updating and resolving tickets in ServiceNow
• Bring a proactive, service-first mindset in a fast-paced enterprise environment
What You Bring
• 2-5 years in Desktop Support, IT Support, or similar hands-on technical role
• Bachelor's degree in a related field
• Expertise with Windows 10/11, Office 365, and enterprise applications
• Core networking knowledge: TCP/IP, DNS, DHCP, VLANs
• Experience supporting executive-level end users
• Strong communication skills and a reputation for solving problems quickly
• Ability to work onsite and adapt to changing priorities
• Self-driven with the confidence to take initiative and anticipate needs
• Able to pass background and drug screening requirements
MBA Consulting Services, Inc. (MBA) is a federal government IT systems integrator committed to delivering solutions that solve mission challenges with agility, experience, and innovation. As a mission-focused integrator, we provide a comprehensive range of information technology, engineering, professional services, and facilities management solutions. We have proven expertise in delivering custom data analytics, digital services, systems engineering, human factor engineering, and infrastructure solutions.
MBA is headquartered in Chantilly, Virginia, has more than 350 employees, and is in 46 locations worldwide. With proven leadership and a 20-year heritage, our reputation has been forged by acquiring and developing the best talent in a values-driven culture of integrity, respect, and quality solutions.
#IND1
#CJ
MBA Consulting Services Inc. (MBA CSi) offers a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage; flexible spending accounts; employer-paid life, AD&D, and disability insurance; a 401(k) retirement plan with a 3% employer Safe Harbor contribution; paid time off; education reimbursement; an employee assistance program; and additional perks such as transit savings, identity theft protection, and travel assistance. Benefit eligibility and details are outlined in official plan documents.
MBA CSi is a federal government IT systems integrator committed to delivering solutions that solve mission challenges with agility, experience, and innovation. As a mission-focused integrator, we provide a comprehensive range of information technology, engineering, professional services, and facilities management solutions. We have proven expertise in delivering custom data analytics, digital services, systems engineering, human factor engineering, and infrastructure solutions.
MBA is headquartered in Chantilly, Virginia, has more than 400 employees, and is in 46 locations nationwide. With proven leadership and a 25-year heritage, our reputation has been forged by acquiring and developing the best talent in a values-driven culture of integrity, respect, and quality solutions.
"MBA CSi is an Equal Opportunity, Affirmative Action Employer. Women, Minorities, Veterans, and individuals with disabilities are encouraged to apply."
EOE - Minority/ Female/ Veteran/ Disabled
#CJ
Step into a role that keeps technology running for an organization that moves the nation. As a Desktop Support Specialist supporting USPS Enterprise Analytics in Merrifield, VA, you'll be the trusted expert ensuring seamless performance for high-visibility users and essential operations. Your work keeps data flowing - and America moving.
What You'll Do
• Deliver expert troubleshooting, break/fix support, imaging, and setup for Windows 11, Office 365, and HP laptops
• Provide polished "white-glove" support for VIPs, Directors, and senior leadership
• Support users with confidence across Microsoft Office, Adobe Acrobat, and USPS-approved tools
• Strengthen security by leveraging SentinelOne and other endpoint protection solutions
• Resolve LAN/WAN networking issues to maintain stable, fast connections
• Help drive technology improvements with workstation deployments, asset tracking, and inventory management
• Manage badge access and profiles after training
• Tackle daily support needs including printer issues, account lockouts, MFA challenges, and device connectivity
• Keep productivity on track by updating and resolving tickets in ServiceNow
• Bring a proactive, service-first mindset in a fast-paced enterprise environment
What You Bring
• 2-5 years in Desktop Support, IT Support, or similar hands-on technical role
• Bachelor's degree in a related field
• Expertise with Windows 10/11, Office 365, and enterprise applications
• Core networking knowledge: TCP/IP, DNS, DHCP, VLANs
• Experience supporting executive-level end users
• Strong communication skills and a reputation for solving problems quickly
• Ability to work onsite and adapt to changing priorities
• Self-driven with the confidence to take initiative and anticipate needs
• Able to pass background and drug screening requirements
MBA Consulting Services, Inc. (MBA) is a federal government IT systems integrator committed to delivering solutions that solve mission challenges with agility, experience, and innovation. As a mission-focused integrator, we provide a comprehensive range of information technology, engineering, professional services, and facilities management solutions. We have proven expertise in delivering custom data analytics, digital services, systems engineering, human factor engineering, and infrastructure solutions.
MBA is headquartered in Chantilly, Virginia, has more than 350 employees, and is in 46 locations worldwide. With proven leadership and a 20-year heritage, our reputation has been forged by acquiring and developing the best talent in a values-driven culture of integrity, respect, and quality solutions.
#IND1
#CJ
MBA Consulting Services Inc. (MBA CSi) offers a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage; flexible spending accounts; employer-paid life, AD&D, and disability insurance; a 401(k) retirement plan with a 3% employer Safe Harbor contribution; paid time off; education reimbursement; an employee assistance program; and additional perks such as transit savings, identity theft protection, and travel assistance. Benefit eligibility and details are outlined in official plan documents.
MBA CSi is a federal government IT systems integrator committed to delivering solutions that solve mission challenges with agility, experience, and innovation. As a mission-focused integrator, we provide a comprehensive range of information technology, engineering, professional services, and facilities management solutions. We have proven expertise in delivering custom data analytics, digital services, systems engineering, human factor engineering, and infrastructure solutions.
MBA is headquartered in Chantilly, Virginia, has more than 400 employees, and is in 46 locations nationwide. With proven leadership and a 25-year heritage, our reputation has been forged by acquiring and developing the best talent in a values-driven culture of integrity, respect, and quality solutions.
"MBA CSi is an Equal Opportunity, Affirmative Action Employer. Women, Minorities, Veterans, and individuals with disabilities are encouraged to apply."
EOE - Minority/ Female/ Veteran/ Disabled
#CJ
group id: 10228070
