Today
Secret
Unspecified
Unspecified
IT - Hardware
Norfolk, VA (On-Site/Office)
Description
SAIC is seeking a TACNET ISEA Network Engineer (Fleet Support) to join our team in Norfolk, VA. This position is a Hybrid/Remote with expectations to be onsite in Norfolk during the week. Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications.
May require up to 25% of travel both in the U.S. and international along with some off hours support.
JOB DUTIES:
Qualifications
REQUIREMENTS :
DESIRED SKILLS:
SAIC is seeking a TACNET ISEA Network Engineer (Fleet Support) to join our team in Norfolk, VA. This position is a Hybrid/Remote with expectations to be onsite in Norfolk during the week. Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications.
May require up to 25% of travel both in the U.S. and international along with some off hours support.
JOB DUTIES:
- Provide break/fix Information Technology support in a fast paced, high-energy environment.
- Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
- Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
- Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.
- Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.
- Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.
- Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
- Participate in integrated product teams and engineering/design reviews.
Qualifications
REQUIREMENTS :
- Bachelors and two (2) years or more of related experience; Masters and 0 years experience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
- Must be a U.S. Citizen
- Must have an Active Secret Clearance
- Administration experience with Cisco switches and routers OR Windows Server.
- Working knowledge and experience with basic networking concepts and protocols.
- Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
- Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.
DESIRED SKILLS:
- 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
- 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.
- 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
- Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.
- Understanding of Databases and knowledge Management tools.
- Knowledge on how to query and tailor reports from a database.
- Customer Service orientated.
- Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.
group id: 10111346
