Today
Secret
Unspecified
Unspecified
Management
Saudi Arabia (On-Site/Office)
Duties
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Requirements
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Conditions of employment
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized Experience: One year of specialized experience which includes:
1) Troubleshooting network connectivity, server connections, PC hardware and software to determine cause of failure, AND
2) Ability to support the Army Unified Directory Service (AUDS), Azure VPN, MS Teams, Army OneDrive, Cloud based storage and standards, AND
3) Providing desktop support, VTC support, printer support, iPhone training, AND
4) Conducting installations and implementation of new system hardware and software, AND
5) Inventories and life-cycle management, AND
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You will be evaluated on the basis of your level of competency in the following areas:
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
Help
- Experience with of Army Unified Directory Service (AUDS), Azure VPN, MS Teams, Army OneDrive, Cloud based storage and standards.
- Troubleshoot network connectivity, PC hardware, and software to determine cause of failure.
- Provide network and desktop support and training.
- Conducting installations and implementation of new system hardware and software.
- Analyze, test, configure, and maintain IT equipment software.
- Ability to setup, evaluate, and troubleshoot VTC equipment and transmission performance.
- Serve as the Division Hand receipt holder to include inventories and life-cycling IT inventories.
Requirements
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Conditions of employment
- Two year trial/probationary period may be required.
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19.
- Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights. Visit http://www.dtic.mil/whs/directives/corres/pdf/140025v1230.pdf.
- Requires an evaluation of fitness for a CENTCOM position, which includes a medical and dental examination. An immunization screening is also required.
- Incumbent must obtain a computing environment certification within 6 months of appointment such as Security+
- Must be able to obtain and maintain a valid driver's license.
- This position requires the incumbent to obtain/maintain a Secret security clearance based on the duties and responsibilities identified.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
- 30 Percent or More Disabled Veterans
- Current Department of Army Civilian Employees Applying to OCONUS Positions
- Current Department of Defense (DOD) Civilian Employee (non-Army)
- Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army)
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Excepted Service Overseas Family Member Appointment
- Interagency Career Transition Assistance Plan
- Land Management Workforce Flexibility Act
- Military Spouse Preference (MSP) for Overseas Employment
- Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .
Specialized Experience: One year of specialized experience which includes:
1) Troubleshooting network connectivity, server connections, PC hardware and software to determine cause of failure, AND
2) Ability to support the Army Unified Directory Service (AUDS), Azure VPN, MS Teams, Army OneDrive, Cloud based storage and standards, AND
3) Providing desktop support, VTC support, printer support, iPhone training, AND
4) Conducting installations and implementation of new system hardware and software, AND
5) Inventories and life-cycle management, AND
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You will be evaluated on the basis of your level of competency in the following areas:
- Computer Skills
- Information Technology Customer Support
- Technical Competence
- Telecommunications
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
- Direct deposit of pay is required.
- U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
- Locality pay does not apply in the overseas area.
- Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
- Pay retention may be offered to successful applicants for positions at overseas locations. For this provision to apply to employees already overseas, the selected individual would have to require a permanent change of station move and would have to be selected as a result of a recruitment effort that had been extended outside of the overseas command involved.
- Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and DoDI 1400.25 volume 1250 .
- For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information before applying for or accepting this position.
- This is a Career Program (CP) 34 - Information Technology/Cyber Management position.
- When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.gsa.gov/cdnstatic/FTR%20Bulletin%2018_05%20Relocation%20Allowances_0.pdf for more information.
- Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
- FULL-TIME U.S. CONUS HIRES ON A TRANSPORTATION AGREEMENT - OPM-SANG/USMTM Positions: Candidate hired from CONUS are authorized the following foreign allowances (subject to change without notice): 30% Post Allowance; 25% Post Differential; 25% Sunday Premium Pay for actual work performed on a Sunday; and Voluntary or Involuntary Separate Maintenance Allowance, if eligible; and 15 days of Home Leave. Work week is Sunday through Thursday. NOTE: These allowances are governed under the DSSR and subject to change with little or no notice.
- The initial length of this overseas tour is 1 year unaccompanied or 2 years accompanied tour (pending availability of housing and command approval), adult family members only IAW PDUSD (P&R) memo of 17 Jul 08 and 7 Aug 08 JFTR/JTR appendix Q change notification (effective 18 Jul 08).
group id: DODAF
