Today
Top Secret
$175,000 - $225,000
CI Polygraph
Chantilly, VA (On-Site/Office)
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals who come together to form high-performance teams?
Come join WWT today! We are looking for a Senior Operations Lead to support our Managed Service Provider (MSP) contract within the Public Sector.
Why should you join the Public Sector team?
wwt.com/public-sector
Our team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.
Place of Performance: Chantilly, VA
What will you be doing?
Operations Lead for a classified Intelligence Community Managed Service Provider (MSP) environment supporting the government industry partners. WWT's Managed Service Provider (MSP) Operations oversight includes the WWT Chantilly Office | SCIF, MSP Security | Service Operations Center (SOC 2 ), MSP Data Halls, Facility | Program Security functions, and Logistics function. Responsible for delivering daily program and personnel oversight and leadership for all team members and customers relying on these critical program functions.
RESPONSIBILITIES:
REQUIREMENTS:
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $175,000 to $225,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com .
#LI-MP1
#LI-ONSITE
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals who come together to form high-performance teams?
Come join WWT today! We are looking for a Senior Operations Lead to support our Managed Service Provider (MSP) contract within the Public Sector.
Why should you join the Public Sector team?
wwt.com/public-sector
Our team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.
Place of Performance: Chantilly, VA
What will you be doing?
Operations Lead for a classified Intelligence Community Managed Service Provider (MSP) environment supporting the government industry partners. WWT's Managed Service Provider (MSP) Operations oversight includes the WWT Chantilly Office | SCIF, MSP Security | Service Operations Center (SOC 2 ), MSP Data Halls, Facility | Program Security functions, and Logistics function. Responsible for delivering daily program and personnel oversight and leadership for all team members and customers relying on these critical program functions.
RESPONSIBILITIES:
- Work with Sr. Management on operations budget, direction, projects, and resources.
- Overlook workloads, monitor performance, make recommendations to optimize team.
- Provide subject matter expertise on solutions, toolsets, and best practices.
- Lead effort for standing up Services | Security Operation Center (SOC 2 ) in all phases.
- Oversee daily operations of the service center to ensure seamless workflows and efficiency.
- Lead the develop and implementation of ServiceNow for MSP to include an automated Tiered solution for incident management.
- Develop scripts and workflows in favor of automated solutions .
- Develop an effective working relationship with MSP NOC and customers operations centers.
- Provide support to the MSP Program Manager and MSP Service Delivery Manager.
- Collaborate with cross-functional teams to conduct Technical Exchange Meetings.
- Ensure Change and Configuration Management are executed to protect Program baseline.
- Generate white papers, design documents, best practice configurations, and test procedures.
- Execute testing to validate system performance IAW the developed test plan and criteria.
- Assist security IA team to mitigate vulnerabilities and provide audit results for security incidents.
- Overall Program Support: Assist where needed to keep the overall program successful.
REQUIREMENTS:
- Active TOP SECRET SCI security clearance with CI Poly.
- Security+ CE, CASP, CISSP or equivalent certification to meet DoD 8570 IAT Level II requirements.
- Bachelor's degree in information technology, Project Management, a related technical discipline or relevant experience.
- 10+ years of experience in the information technology field to include cloud and Virtual Environments or 14+ years without a technical degree.
- Proven leader and technical project manager delivering across multiple environments to include development and operations.
- Experience with management of program/project deliverables.
- Strong understanding of operations, security, and industry partners.
- Understanding financial processes to be able to support informed decision-making.
- Ability to work independently and aggressively track to project timelines
- Flexibility to adjust to changing requirements, schedules, and priorities.
- Customer/mission focused, self-starter with excellent time management skills
- Excellent communication (written & oral), interpersonal, presentation and technical skills.
- Project Management and technical certifications a plus.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $175,000 to $225,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com .
#LI-MP1
#LI-ONSITE
group id: 10106058
