Navy Enterprise Network (NEN) Analyst, Senior

Position Title: Navy Enterprise Network (NEN) Analyst, Senior

Location: Dahlgren, VA

Clearance: ****This position requires an Active Secret Clearance****

This position is contingent upon contract award.

Position Summary

Command Cyber Solutions is seeking a Navy Enterprise Network (NEN) Analyst, Senior to support NEN seat management, user coordination, and account-related service activities. This role ensures accurate processing of user requests, maintains structured documentation, and coordinates directly with users and stakeholders to support reliable network access and service delivery. The ideal candidate brings strong organizational skills, experience with Navy enterprise IT processes, and the ability to manage multiple user-facing tasks in a structured environment.

Essential Duties & Responsibilities:

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  Process NEN seat actions and ordering tasks accurately and in accordance with established procedures.
  
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  Coordinate user access needs and update NEN-related service requests in approved systems.
  
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  Maintain organized records of seat actions, user changes, and service updates.
  
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  Communicate with users to gather requirements, provide updates, and ensure expectations are clearly understood.
  
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  Support documentation updates for NEN workflows, instructions, and user-facing materials.
  
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  Monitor NEN-related task queues and coordinate timely completion of requests.
  
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  Collaborate with team members and stakeholders to ensure accuracy and consistency across NEN support activities.
  
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  Identify recurring patterns or issues within NEN action processing and provide recommendations for process improvements.
  

Education, Certification & Experience Requirements

Education Required:

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  Bachelor's Degree in business/technical field (preferred).
  

Certification Required:

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  Active Secret security clearance with the ability to obtain Top Secret or higher.
  

Experience Required:

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  Six (6) years of experience supporting Navy Enterprise Network programs, NEN ordering actions, enterprise user account coordination, or related IT service processes in Federal, DoD, or enterprise environments.
  

Knowledge, Skills & Abilities:

Knowledge:

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  Knowledge of NEN seat management and user coordination practices demonstrated through accurate processing of seat, access, and account-related actions.
  
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  Knowledge of enterprise support workflows shown through consistent handling of user requests and documentation.
  

Skills:

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  Skill in documenting and tracking NEN tasks evaluated through accuracy, completeness, and adherence to established procedures.
  
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  Skill in communicating effectively with users and stakeholders demonstrated by clarity, responsiveness, and accuracy of information exchange.
  

Abilities:

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  Ability to manage multiple NEN-related tasks and timelines, measurable by timely completion and quality of assigned actions.
  
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  Ability to follow standardized workflows and maintain organized documentation, measurable through periodic quality reviews and adherence to process guidelines.
  

Working Conditions/Working Environment/Physical Demands:

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  This position is performed in a professional environment, remote/home office setting, or on-site government facility, as required by the contract.
  
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  Standard work schedule is Monday through Friday, during normally scheduled business hours, with occasional evening or weekend work required to meet critical deadlines.
  
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  Work involves extensive computer and secure network use, including periods of prolonged sitting, data entry, and screen time.
  
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  The role requires working independently with minimal supervision, while also collaborating virtually or in person with CCS teams, subcontractors, and government stakeholders.
  
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  Occasional travel may be required for customer meetings, training, or project-related activities.
  

Why Join Command Cyber Solutions:

We recognize that our success begins with our people. We are dedicated to fostering a professional, collaborative, and growth-oriented environment where employees are empowered to excel and advance their careers, CCS offers opportunities to contribute to high-impact federal initiatives, supported by robust professional development programs, competitive compensation, comprehensive benefits, and flexible work arrangements. We prioritize investing in our workforce, ensuring each team member has the resources, support, and career pathways to achieve long-term success while delivering meaningful results for our clients.

Culture:

At CCS, you'll be a part of a team that genuinely supports one another and where leadership is invested in the well-being and success of every employee. We foster a work culture where people are valued for who they are, not just what they do, and where your career goals are taken seriously. You'll be encouraged to grow through mentorship, hands-on experience, and access to continued learning opportunities that align with your aspirations. Whether you're looking to deepen your expertise, earn new certifications, or take on leadership roles, CCS provides the environment and support to help you get there. Leadership is approachable, collaboration is natural, and success is shared. At CCS, you're not just joining a company; you're joining a community committed to your growth and success.

Benefits:

We offer a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees and their families. Our offerings include medical and prescription drug plans, dental coverage, group life insurance, and options for supplemental life insurance to provide additional protection. We also provide short-term and long-term disability insurance, flexible spending accounts, and employee assistance programs to help employees manage personal and professional needs. Our package also includes identity theft protection and a competitive 401(k) retirement savings plan with company contributions, giving employees valuable resources to protect their future and achieve long-term financial goals.

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Command Cyber Solutions is an equal opportunity employer. Command Cyber Solutions does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.