Today
Secret
Unspecified
Unspecified
Engineering - Mechanical
Ottawa, Canada (On-Site/Office)
Introduction
The person to fill this role will work in Ottawa at the Canadian Armed Forces location at Carling Campus (on Moodie drive). They will join a team of professionals supporting the Canadian Forces health system, delivering minor and major enhancements, incident resolutions and infrastructure support.
The candidate needs to be Ottawa area based, and available to work onsite. The candidate must be eligible or already hold current Secret clearance. Education must be in Canada or the candidate must provide proof of foreign education. Candidates must meet a grid detailing required experience. The grid contains minimum required experience.
Your role and responsibilities
The Senior System Support Analyst will be responsible for managing the operations and implementation of the CFHIS solution security architectures, managing and monitoring system performance, identifying and mitigating potential risks and issues, and working collaboratively in a fast-paced environment.
The candidate needs to have 10 years of experience in IM/IT, in a technical role, 18 months of continuous experience leading a team in the installation, integration, configuration, and maintenance of Citrix XenApp 6 or later, 3 years of experience in integrating 2 or more information system components using HL7 message protocols, 3 years of experience in the implementation or operation and maintenance of information system security architectures, 3 years of experience in information system trouble shooting. Experience supporting commercial off the shelf software upgrades - reviewing release notes, planning release to test environments and production, coordinating testing with the Test Lead, support after implementation.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
The candidate must have the following experience:
Preferred technical and professional experience
Same as above
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
The person to fill this role will work in Ottawa at the Canadian Armed Forces location at Carling Campus (on Moodie drive). They will join a team of professionals supporting the Canadian Forces health system, delivering minor and major enhancements, incident resolutions and infrastructure support.
The candidate needs to be Ottawa area based, and available to work onsite. The candidate must be eligible or already hold current Secret clearance. Education must be in Canada or the candidate must provide proof of foreign education. Candidates must meet a grid detailing required experience. The grid contains minimum required experience.
Your role and responsibilities
The Senior System Support Analyst will be responsible for managing the operations and implementation of the CFHIS solution security architectures, managing and monitoring system performance, identifying and mitigating potential risks and issues, and working collaboratively in a fast-paced environment.
The candidate needs to have 10 years of experience in IM/IT, in a technical role, 18 months of continuous experience leading a team in the installation, integration, configuration, and maintenance of Citrix XenApp 6 or later, 3 years of experience in integrating 2 or more information system components using HL7 message protocols, 3 years of experience in the implementation or operation and maintenance of information system security architectures, 3 years of experience in information system trouble shooting. Experience supporting commercial off the shelf software upgrades - reviewing release notes, planning release to test environments and production, coordinating testing with the Test Lead, support after implementation.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
The candidate must have the following experience:
- A minimum of 10 years of experience in IM/IT, in a technical role.
- Two years of continuous demonstrated experience on one project, leading a team in the installation, integration, configuration, and maintenance of Citrix XenApp 6 or later.
- Experienced in a new or existing Information System comprised of VMWare and LPAR, hosting Windows servers (2008 or later) and AIX servers (Version 7 or later) using VPNs and firewall. The referenced Information System must be comprised of 2 or more integrated software applications in a virtual 3 tier (User Interface, Logical Layer containing business rules and Data) or greater environment across a multiplatform ITI
- 3+ years of demonstrated experience in designing, developing and/or supporting the integration of two or more information system components using one or more of the following message protocols: HL7, Web Services, Biz Talk, MQ Series or Web Sphere.
- The experience must be within the last 10 years and in blocks of six consecutive months or greater duration. They must have a minimum 3 years of continuous demonstrated experience on one project in the implementation or operation and maintenance of information system security architectures, which must include all of the following: Security Information and Event Management (SIEM); Citrix Thin-Client architecture; and Public Key Infrastructure (PKI).
- Demonstrated experience in information system trouble shooting, which must include all of the following activities: Documented Diagnosis; Documented Problem Analysis; and Documented Recommendations
- Previous experience in client-facing roles, excellent communication skills and leadership.
Preferred technical and professional experience
Same as above
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
group id: 90615168
There is no other company like IBM and there is no business professional like the IBMer. We are experts in nearly every technical scientific and business field. We are citizens of, and apply our expertise in, more than 170 countries. Yet we are united by a single purpose: to be essential. IBMers change how the world works. Join us at IBM Consulting and embrace your passion to make a difference.
