Solutions Advisor Healthcare Programs

Job Requirements

At Fearless, the Solutions Advisor is an established advisor and a subject matter expert with an established network who will be crucial in navigating the company's landscape and driving strategic initiatives forward. This role combines deep industry knowledge with a sharp awareness of emerging technologies to tackle complex business challenges for our customers-pivotal in strengthening our reputation and directly influencing the strategic direction of high-profile accounts and/or customers.

Required Level of Proficiency:

• Recognized Expert: You are known as the expert in this area. You can provide guidance, troubleshoot and answer questions related to this area of expertise and the field where the skill is used.

Fearless Impact:

• Strengthen Fearless' reputation as trusted advisors and experts in the government and enterprise sectors.
• Contributing to Fearless' growth by expanding relationships within key accounts and identifying new opportunities for engagement.
• Capable of leading cross-functional teams through technical challenges, providing mentorship, and fostering a culture of continuous learning and improvement.
• Ability to guide business unit leaders and teams in aligning technical solutions with the organization's strategic direction.

Fearless Customer Impact:

• Directly influence the strategic direction of high-profile accounts by aligning technical solutions with client objectives.
• Applying the successful implementation of innovative technology solutions that enhance the client's operational efficiency and effectiveness.
• Ensure that Fearless positively impacts our customers' missions and the lives of the people they serve by consistently delivering world-class products and services on time and within budget.
• Presents Fearless capabilities to potential customers in detail, highlighting how those capabilities could impact the potential customer to meet the previously identified requirements.
• Partner with account managers and account executives as an SME when interfacing with customers by providing expertise in identifying customers' business and technical priorities and requirements.
• Encourages innovative approaches to solving technical problems and improving business processes, contributing to the organization's growth and reputation.
• Serve as a trusted advisor in your area of expertise.

Fearless Skills and Competencies

• Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.
• Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.
• Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.
• Ownership & Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.
• Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.
• Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.
• Managing Priorities & Client Alignment: Skillfully negotiates and manages conflicting priorities to strategically align decisions, enhancing service delivery and client satisfaction.
• Environmental & Customer Awareness: Maintains awareness of agency and other external dynamics, power structures within client environments as well as regulatory trends and contract requirements that influence service delivery and company expansion/growth.
• Complex Solution & Definition Positioning: Translates business requirements into technical solution requirements, coordinating technical expertise, sizing, scoping and defining delivery and deployment approach timelines, identifying required resources, coordinating demonstrations of proof of concept supporting internal deal acceptance
• Solution Presentation & Facilitation: Clearly presents and leads discussions on technical IT solutions for government customers, translating complex concepts into accessible language. Engages stakeholders, builds trust, and aligns solutions to mission, regulatory, and technical needs ensuring solutions solve customer challenges.

The Impact You Will Create:

As a Solutions Advisor at Fearless, you will serve as a trusted advisor and subject matter expert supporting large-scale digital modernization initiatives for federal healthcare programs. This role blends deep industry knowledge with technical and strategic expertise to guide business and technology decisions that strengthen mission delivery, compliance, and operational efficiency.

You will act as a senior liaison between government stakeholders, program teams, and technical delivery staff-analyzing processes, defining requirements, and recommending functional and data-driven solutions that improve healthcare program administration. As an established advisor, you will help shape Fearless' strategic direction in the federal healthcare sector, influence key accounts, and drive continuous improvement across the organization.

Your Responsibilities in This Role:

• Serve as a government healthcare business advisor and liaison to CMS and contractor teams, providing authoritative guidance throughout all phases of program delivery.
• Analyze business processes, identify inefficiencies, and propose functional solutions and process improvements to optimize program performance.
• Define and document application and system requirements for federal healthcare programs, ensuring compliance with regulations and alignment with mission objectives.
• Apply domain expertise in Medicare, Medicaid, and other HHS healthcare programs to inform solution design and policy implementation.
• Lead efforts to achieve efficiencies through automation, modeling, and best practices, incorporating them into the development lifecycle.
• Partner with delivery teams to translate business needs into actionable system enhancements and technology solutions.
• Provide strategic consultation to program and project leadership, influencing the direction of enterprise healthcare initiatives.
• Collaborate across cross-functional teams to ensure technical solutions align with business objectives and compliance requirements.
• Guide Fearless and client teams in aligning modernization strategies with federal mandates and CMS transformation goals.
• Serve as a trusted subject matter expert (SME) to account managers and executives, supporting business development efforts by identifying opportunities for growth and expanding relationships within key accounts.
• Present Fearless' capabilities to potential clients, articulating the value of innovative and compliant technology solutions in addressing healthcare challenges.
• Encourage innovative approaches to solving complex business and technical problems, contributing to organizational growth and Fearless' reputation as a government technology leader.
• Provide mentorship and knowledge-sharing to peers and team members, promoting a culture of collaboration, continuous learning, and delivery excellence.

Work Experience

Skills and Qualifications We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

• Minimum of 10 years of relevant experience
• Ability to obtain and maintain Public Trust clearance
• Bachelor's degree in Public Health, Healthcare Administration, Business, Information Systems, or a related fi eld (or equivalent experience).
• Advanced degrees or certifications in healthcare management, data analytics, or government policy are preferred.
• Extensive experience serving as a subject matter expert (SME), consultant, or advisor in federal healthcare programs, including Medicare, Medicaid, or related HHS initiatives.
• Deep understanding of federal healthcare policies, regulations, and workflows, including the HHS Code of Federal Regulations and the Medicare Program Integrity Manual (PIM)
• Proven ability to analyze business processes and defi ne functional and system requirements that enhance efficiency, compliance, and automation.
• Demonstrated experience leading cross-functional teams in developing, implementing, or optimizing healthcare information systems.
• Strong understanding of federal acquisition processes, program integrity, and healthcare operations.
• Ability to synthesize complex regulations into actionable recommendations and guide teams through implementation.
• Exceptional oral and written communication skills, with the ability to communicate effectively with senior government officials, technical teams, and business stakeholders.
• Recognized expertise in the evaluation, assessment, and administration of large federal programs, ideally within CMS or similar government agencies.
• Proven record of success in strategic advising, relationship development, and account growth within federal health IT or digital services.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Benefits

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?
Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless
Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $114,844

Salary Midpoint: $149,299

Maximum Salary: $183,752

Hiring Range for Role: $114,844 - $174,000

*For part-time roles, the salary will be pro-rated based on the full-time equivalent salary ranges listed above.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Part-Time & Interns:

• 8.75 days of safe & sick leave annually
• Eligible for our 401(k) plan with employer contributions

Reasonable Accommodations
Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech .

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview
You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview
This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.