Front Desk Office Administrator

MANTECH seeks a motivated, career and customer-oriented Front Desk Office Administrator to join our team in Chantilly, VA.

The Front Desk Office Administrator will be the first point of contact and is crucial for maintaining a welcoming office environment, ensuring smooth daily operations, and providing essential administrative support to the entire team.

Responsibilities include but are not limited to:

• Reception and Guest Services: Warmly welcome all visitors, clients, and vendors, determine the nature of their visit, and direct them to the appropriate personnel or meeting space; Professionally answer, screen, and forward incoming emails, calls to the correct departments or individuals.
• Receive, sort, distribute, and process incoming and outgoing mail, packages, and courier deliveries.
• Administrative & Operational Support: Scheduling & Booking: Manage conference room bookings, coordinate visitor visits and parking, and assist with scheduling internal and external meetings as needed; Monitor inventory of office supplies, place orders when necessary, and ensure the reception, conference rooms, and common areas are always stocked and tidy; Assist with basic filing, scanning, copying, and organizing of office documents
• Liaise with building management, maintenance, and external vendors for facility-related needs.
• General Office Support: Support Tasks: Provide general administrative support to various departments, which may include data entry, preparing basic correspondence, or minor report generation; Ensure the front office, lobby, and common areas are always presentable, professional, and organized.
• Oversee visitor sign-in/out procedures and ensure adherence to office security protocols.

Minimum Qualifications:

• High school diploma and minimum of 2-3 years of experience in an office administration, reception, or customer service role.
• Excellent verbal and written communication skills; ability to interact effectively with people at all levels.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment (multi-line phone systems, copiers, scanners).
• Exceptional organizational and time management skills, with a keen eye for detail.
• Ability to use professional demeanor and strong work ethic to handle sensitive or confidential information discreetly.

Clearance Requirements:

• Must be a US Citizen and be able to obtain and maintain an Interim Secret clearance prior to starting this position.

Physical Requirements:

• Ability to sit/stand for extended periods.
• Must be able to lift and move up to 15 lbs. occasionally (e.g., managing office supply deliveries).
• Must be able to remain in stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in warehouse and office environments and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.