Automation Consultant (Contract)

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

Position Overview:

Automation Consultant will take a leadership role in delivering outcomes across a wide range of global clients. This will be accomplished by engaging with customer leadership to define priorities and outcomes for engagements, expanding the capabilities and offerings of the practice and delivering on consulting engagements in a leadership capacity. You'll develop strategies, design automation architectures, and lead development efforts while utilizing your excellent communication skills to provide leadership and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and achieve business objectives. You'll also mentor junior-level engineers and collaborate with sales account executives, technology partners, and client IT and business executives.

Key Responsibilities:

Customer Focus:

• Understand customer needs and design solutions that solve for their needs-short and long term

Creative Solutioning:

• Understand customer problems and develop new solutions that are most effective and differentiated from our competitors

Strategic Client Relationship Management:

• Use a strategic approach to managing customer interactions and data throughout the customer journey with a goal of higher business growth through better customer experiences

Commercial Success:

• Builds strong customer relationships and delivers customer-centric solutions

End to End Solution Management/Delivery

• Builds strong customer relationships and delivers customer-centric solutions
• Lead client automation projects with a focus on strategy, enablement, and execution
• Provide technical leadership during client engagements
• Define automation architectures and designs that are simple and effective
• Mentor and collaborate with peers to raise the bar for everyone, including yourself
• Drive continuous improvement within the practice through development, collaboration, and mentorship
• Contribute to the practice as a "librarian" of automation intellectual property

Keys to Success:

• You have a programmability-first mindset
• You excel at thoroughly documenting and communicating ideas to a broad audience
• Your attention to detail and code-craft is unparalleled
• You communicate and think in a structured manner
• You're comfortable engaging with clients, partners, peers, and anyone who has valuable input
• You have a heart of a teacher and a passion for enabling the success of others
• You have domain expertise across multiple areas such as software development, infrastructure, cloud, observability & data analytics, robotic process automation, etc.

Primary Focus:

Assist in leading design and implementation of network infrastructure automation (provisioning, configuration, validation, and operational workflows).

Key Technical Skills:

• Networking: Enterprise routing/switching, multi-vendor (Cisco, Arista, Juniper)
• Infrastructure-as-Code: NetBox, Git/YAML, Jinja2 templates, version control
• Automation & Orchestration: Python (API automation, scripting), Ansible, Terraform, orchestration tools (Itential, StackStorm, AWX)
• Integration & APIs: REST/GraphQL, secrets management (Vault/CyberArk), IPAM (Infoblox/NetBox), artifact repositories
• Testing & Validation: Robot Framework, pytest, pyATS; test-driven automation
• DevOps Practices: CI/CD, containerization (Docker/Kubernetes/OpenShift), GitOps, documentation-as-code, observability

Preferred Experience:

• Zero Touch Provisioning (ZTP)
• Multi-vendor abstraction and automation frameworks
• Secrets management and network security integration
• ITSM tools (ServiceNow, Jira, BMC)
• Pre/post-change validation automation

Soft Skills:

• Excellent documentation and knowledge-sharing skills
• Strong cross-team collaboration and communication
• Self-driven problem solver; comfortable with ambiguity
• Ability to convert business requirements into technical automation solutions

Qualifications:

• Ability to perform concurrent tasks in complex environments under adjusting priorities
• Ability to communicate and modify approach, language, and style to different audiences
• Professional writing style and experience with demonstrable technical and business-related artifacts is required
• Collaborative, with the ability to manage conflicting interests and deal with ambiguity.
• Effective communication skills: capable of supporting presentations to convey concepts and solutions, writing effective emails, and discussing strategy with senior executives.
• Strong teamwork qualities: able to gain the trust of customers and collaborate effectively within the WWT team.
• Intellectually curious with a desire to understand constantly evolving technology solutions.
• Proactive, collaborative, with emotional intelligence, and the capacity to learn and synthesize new information.
• Adaptable, with the ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Self-directed, with the ability to adapt to change and competing demands.
• You have extensive experience in developing and implementing IT automation within an organization.
• You hold a bachelor's degree in Computer Science, Electrical Engineering, or have equivalent experience.
• You have a proven track record of leading large and complex automation engagements.
• You have experience in developing standards and best practices for development projects.
• You are familiar with modern development tools and environments, such as Git, Visual Studio Code, Docker, and Linux/Unix.
• You have experience with data serialization formats such as YAML, JSON, XML, and CSV.
• You have proficiency in Python or other programming languages, and experience with Golang is a plus.
• You have a solid understanding of Model Driven Programmability (NETCONF/RESTCONF/YANG) and REST APIs.
• You have the foundational knowledge of public cloud computing platforms such as AWS, Azure, and GCP and private cloud computing platforms such as VMware vSphere.
• You have working knowledge of one or more automation and orchestration tools and platforms, including Ansible, Terraform, Chef, Puppet, and Cisco NSO.

Certain states and localities require employers to post a reasonable estimate of pay range. A reasonable estimate of the current base pay range for this position is $45.00 - $60.00/hour. Actual compensation will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email
taposting@wwt.com .

#LI-MP2

#LI-REMOTE