DELL PRODUCT STORAGE RESIDENT (621) - VIRGINIA - URGENT

Job Number: 621

Job Title: DELL PRODUCT STORAGE RESIDENT (621) - VIRGINIA - URGENT

Job Type: Full-time

Clearance Level: Top secret

Work Arrangement: On-site

Job Location: Quantico VA

Salary: 150K

Background

• Monitor and manage Dell EMC storage systems (e.g., Data Domain, Unity XT, VxRail
• Respond to incidents and service requests related to storage infrastructure
• Perform routine health checks, capacity planning, and performance analysis
• Provide hands-on support for storage-related issues
• Collaborate with Dell support and customer teams to resolve complex problems
• Assist with storage migrations, expansions, and disaster recovery testing
• Participate in change control processes and maintain accurate documentation
• Recommend improvements and best practices based on Dell standards
• Share technical knowledge and train customer staff on Dell storage tools and procedures

Requirements

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
• 5+ years of experience in enterprise storage administration
• Expertise in Dell EMC storage platforms and SAN/NAS environments

Preferred

• Familiarity with ITIL processes and enterprise service management
• Strong communication and customer service skills