Yesterday
Secret
Mid Level Career (5+ yrs experience)
Unspecified
IT - Support
Fredericksburg, VA (Off-Site/Hybrid)
• Seven (7) years of experience in Help Desk Support using a help desk tool such as Remedy or ServiceNow.
• Manage multi-user computer environments and local area networks, including the installation and configuration of system hardware and software. Establish and manage user accounts, upgrade software, and perform backup and recovery tasks.
• Experience with installing and configuring server OS, applications, file permissions, and system backups.
• Experience in resolving network connectivity issues, deploying and installing software applications, patching, and troubleshooting. Managing incident and MAC (move, add, change) tickets.
• Analyze system logs to identify potential issues with computer systems. Troubleshoot any reported problems, develop processes, and refine them.
• Certifications: CASP+ ce (SecurityX ce) or CISSP or CISA
OpalSoft, Inc. is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices based on race, sex, age, disability, religion, national origin, or any other basis prohibited by law.
• Manage multi-user computer environments and local area networks, including the installation and configuration of system hardware and software. Establish and manage user accounts, upgrade software, and perform backup and recovery tasks.
• Experience with installing and configuring server OS, applications, file permissions, and system backups.
• Experience in resolving network connectivity issues, deploying and installing software applications, patching, and troubleshooting. Managing incident and MAC (move, add, change) tickets.
• Analyze system logs to identify potential issues with computer systems. Troubleshoot any reported problems, develop processes, and refine them.
• Certifications: CASP+ ce (SecurityX ce) or CISSP or CISA
OpalSoft, Inc. is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices based on race, sex, age, disability, religion, national origin, or any other basis prohibited by law.
group id: opal
