Infrastructure Management/Technical Lead

Sev1Tech is looking for a Infrastructure Management/Technical Lead to support a team providing enterprise IT operations support for a DHS customer.

The project is focused on infrastructure management and operations - e.g., monitoring, incident response, cybersecurity, system administration, patching, unified communications, hosting - with an emphasis on automation to:

Minimize manual intervention, improve efficiency, and reduce human errors

Implement platforms that orchestrate work-flows for end-to-end task execution

Utilize AI as well as predictive analytics to detect anomalies, predict failures, and initiate self-healing processes to reduce downtime and improve system resilience

Minimum Qualifications

• Bachelor's Degree
• Knowledge of ITIL framework
• Program/Project management experience
• 5+ years' experience leading teams and projects for developing, maintaining, and administering complex IT systems; capturing stakeholder requirements and translating into automated solutions; and managing the full application life-cycle
• Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts
• Strong skills in the use of Service Management tools, such as ServiceNow or Remedy
• Identify and champion organizational and process changes that support automated cloud provisioning; assist with the creation and maintenance of standard cloud computing policies, operating procedures, and overall documentation
• Experience with Patch automation implementation and process improvements required
• Experience building road-maps, evaluating technologies
• Manage risks and resolves issues that affect release scope, schedule and quality co-ordinate the Go-Live activities including the execution of the deployment plans and checklists
• Work with release engineers to understand impacts of branches and code merges
• Demonstrated ability to manage relationships and coordinate cross-functional work teams (including Infrastructure, Support, On-Call, Development, Quality Assurance, Subject Matter Experts (SME), architects, and business stakeholders) toward task completion
• Working knowledge of Jenkins, configuration management database (CMDB), code packaging, Jira, Salesforce, ELK, Git Hub, AWS and basic Unix command

Eligibility/Clearance Requirements : Eligibility for Entry on Duty clearance

Desired Qualifications

• ITIL certification
• Experience with Agile, Scrum, DevOps practices

About Sev1Tech LLC

Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.

At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.

Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media!

For any additional questions or to submit referrals, feel free to reach out to recruiting@sev1tech.com .