NOC Performance Monitoring Lead

Network Operations Center(NOC) Performance Monitoring Lead

Advance how our customers operate while you advance your career. Join GDIT as our BIM Network Operations Center(NOC) Network Monitoring Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Network Operations Center(NOC) Performance Monitoring Lead , the work you'll do at GDIT will be impactful to the mission of the US Air Force and our BIM customers. You will play a crucial role in helping modernize these Air Force Bases infrastructure providing monitoring solutions to reduce network downtime and enhance the customer experience at each base.
• Lead/Manage/Support You will be the lead Performance Monitoring SME to interface with our BIM team and the customer to integrate tools and establish reporting dashboards.
• Collaborate with our BIM Engineering, Design and Site teams to build, integrate and enhance the BIM monitoring solution

WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Performance Monitoring Specialist Principal must have:
• Education: Technical Training, Certification(s) or Degree
• Experience: 5+ years of related experience

• Required Technical Skills:

• NOC/SOC operations background - you've been in the trenches and know what works
• General Networking concepts (OSI Model/VPN/Topologies/Router functions...etc)
• Incident management expertise with a track record of managing complex, multi-team responses
• Scripting abilities for automation and efficiency improvements
• Define and customize Aggregation rules and KPIs/KQIs
• Domain concepts, and knowledge how to configure the target service and network components for the specific project case: L3 VPN
• Practical experience with Kubernetes, Docker, Helm, and observability tools. (Grafana, Prometheus, Elastic, and others) is mandatory
• Use the GUI capabilities to create and customize dashboards and reports
• Define and update Anomaly-Detection and Forecasting rules

• Security Clearance Level: DoD Secret Level Clearance required

• Required Certifications: Must meet DOD 8570 or DOD 8140 equivalent requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining Security Plus CE. Additional specific certifications may be required, depending on job assignment.

• Required Skills and Abilities:

• Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.
• Adept at interfacing with Government at senior leader levels and representing the interests of GDIT

• Preferred Skills: 5HPE vTeMIP, HPE Service Orchestrator and HPE Intelligent Assurance solutions knowledge is a plus, ITIL V3/4 Foundation or higher

• Location: Oklahoma City, OK (position may start remote and move onsite)

• Security clearance level: Secret

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements