Operations Manager

Operations Manager

Do you envision a workplace where every team member works together to create an amazing workplace experience? Do you want to be part of a dedicated team of professionals who consistently deliver excellence to reach our common goal of the best in class working environment? If you have a positive can-do attitude and a drive for success, Solution One is looking for you!

We are seeking an Operations Manager for our client site in Williamsburg, VA. The successful candidate will have outstanding skills and will be committed to working with others to deliver best-in-class, unparalleled excellence in customer service and satisfaction. For opportunities in your area, check out our Careers page at www.1soi.com/careers .

About the position

The Operations Manager is responsible for the performance of the contract in all warehouse activities regarding medical assemblage pre-production / sustainment, inventory tasks, and biomedical equipment technical operations. The Operations Manager ensures contractual compliance, mission success, and customer satisfaction by providing strong leadership, sound decision-making, and effective communication.

The Operations Manager must be available Monday through Friday, 6:30 AM to 5:00 PM, excluding Federal holidays or government facility closures.

Key Responsibilities

Leadership and Program Oversight

• ICW the Program Manager provides strategic direction and leadership to ensure the successful execution of all contract requirements.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Maintain open communication with leadership and clients to proactively address challenges and develop effective solutions.
• Develop and maintain succession planning for key personnel.

Operational Management

• Ensure adherence to site safety protocols and enforce compliance with established procedures.
• Oversee daily logistics operations, preventive and predictive maintenance programs, and workflow efficiency.
• Establish and monitor key performance indicators (KPIs), taking corrective action when performance is outside target thresholds.
• Manage subcontractors, ensuring quality, timeliness, and compliance with contractual obligations.

Personnel Management

• Lead, mentor, and evaluate program personnel to ensure high performance and engagement.
• Coordinate hiring, onboarding, and training activities.
• Conduct performance evaluations and administer disciplinary actions as necessary.
• Promote career development and employee retention initiatives.

Required Skills and Competencies

• Proven leadership and management experience in logistics, maintenance, or engineering environments.
• Exceptional communication and interpersonal skills with the ability to manage client relationships effectively.
• Strong background in KPI development, tracking, and reporting.
• Ability to work across multiple sites and coordinate complex logistics operations.
• Excellent leadership, communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).
• Strong analytical and problem-solving skills.
• Ability to balance multiple priorities in a fast-paced, dynamic environment.

Minimum Qualifications

• Bachelor's Degree; Operations Management - Logistics and Transportation or Supply Chain Management experience, with at least 3 years in a supervisory experience.
• Minimum 8+ years of experience in medical logistics and warehouse management.
• Must have a valid state driver's license
• Must be able to work independently and as a team member.

Physical and Special Requirements

• Ability to work at an accelerated pace under emergencies or operational demands.
• Candidate must wear appropriate personal protective equipment (PPE).

• Requirements include walking, standing, reaching, bending, and moving items.
• Required to lift and carry weight over 45 pounds.
• Must be able to work in an Austere environment.

Job Type: Full-time, Exempt

Work Location : Williamsburg, VA

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Life Insurance
• Employee Assistance Program
• Employee Referral Program
• Employee Award Program

Solution One Industries is proud to be an Affirmative Action/Equal Opportunity Employer. Solution One Industries is committed to treating all employees and applicants with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws.

Solution One Industries maintains a drug-free workplace and performs preemployment drug testing and background checks, where permitted by law.

Solution One Industries is an E-Verify Employer.