Security Officer - Retail Customer Patrols

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description

As a Security Officer - Retail Customer Patrols in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As an unarmed patrol officer with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents and providing outstanding customer service. Your high visibility and professional presence are key to supporting a welcoming environment for both employees and shoppers. You will conduct routine patrols, respond to incidents as needed, and communicate clearly with the public and team members. Allied Universal values agility, reliability, and teamwork, encouraging you to bring integrity and care to every interaction as you help maintain a secure atmosphere in a dynamic retail setting.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:
DayTimeTue03:00 PM - 10:30 PMWed03:00 PM - 10:30 PMThur03:00 PM - 10:30 PM
What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide excellent customer service by following security-related procedures and site-specific policies throughout the retail location.
• Respond to incidents and critical situations in a calm and problem-solving manner, assisting with emergency response activities when needed.
• Conduct regular and random unarmed patrols throughout the retail environment and its perimeter to help to deter unwanted activity and identify potential concerns.
• Observe and report any irregularities, such as suspicious persons, security-related hazards, or property damage, in accordance with Allied Universal and client guidelines.
• Assist visitors, customers, and employees by providing directions and addressing inquiries while maintaining a professional presence.
• Collaborate with local law enforcement or emergency personnel when necessary, following site protocols and directions from Allied Universal leadership.
• Complete detailed and accurate reports of daily activities, observations, and incidents as required by site procedures.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• Experience in loss prevention is preferred.
• Experience with access control and/or badge systems is preferred.
• A state, county, or city issued security-related license is preferred.
• A valid guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID

2025-1459971