Technical System Administrator III 101859

Technical System Administrator III 
Location: Louisville, CO. 
Required Clearance: Top Secret/SCI 

Since 1999, ITEC has been a powerhouse in supporting mission-critical programs for the DoD and Intelligence community, building a solid reputation along the way. At ITEC, we don’t just care for our employees—we champion them with competitive salaries, an outstanding employee care program, and a benefits package that includes Medical, Dental, Vision, Paid Time Off, and a 401k.

U.S. Citizenship Mandatory: Due to our US federal government contract, candidates for this position are required to be a US Citizen and will be subject to a background investigation. 

Job Description:

The Technical Systems Administrator III is responsible for overseeing the installation, maintenance, and upgrade of internal computer hardware and software systems used for designing and developing company products. This role supports and contributes to the enterprise business or engineering application strategy, ensuring the smooth operation of IT systems, and leading continuous improvement initiatives to enhance service quality, efficiency, and customer satisfaction. 

Job Responsibilities:

• Oversee and contribute to the configuration, upgrade, and long-term operation of software.
• Direct the operation and maintenance of software architecture and environments to support the IT needs of the business.
• Supervise entry-level to intermediate analysts or a team of entry/intermediate analysts.
• Support and contribute to the enterprise business or engineering application strategy.
• Continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction.
• Identify areas for improvement, develop improvement plans, and lead the implementation thereof.
• Support collaboration with external vendors and service providers to define contracted services and meet the agreed-upon requirements of the business.
• Maintain documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical support and training to end-users as needed.
• Stay updated with the latest industry trends and technologies to ensure the company’s IT infrastructure remains current and effective.
• May be an individual contributor or supervise, mentor, and/or coach other business systems analysts. 

Required Skills:

• Typically 5+ years of related experience.
• Certification: varies by business system.
• Deep understanding of IT systems, software configuration, CI/CD, engineering, and/or business processes.
• Proficiency in software environments and upgrades. 

Desired Skills:

• Certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator.
• Experience with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform).
• Proficiency in automation tools and scripting languages (e.g., Ansible, Python, PowerShell).
• Understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experience with continuous integration and continuous deployment (CI/CD) pipelines and tools (e.g., Jenkins, GitLab CI).
• Knowledge of network architecture and protocols.
• Experience with database management systems (e.g., MySQL, PostgreSQL).
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana).
• Understanding of cybersecurity best practices and protocols.
• Experience with version control systems (e.g., Git).
• Proficiency in virtualization technologies (e.g., VMware). 

Required Education:

Requires Bachelor's degree in a related field (or equivalent work experience in lieu of degree or Masters +3 yrs experience). 

ITEC is a wholly owned subsidiary of ManpowerGroup Public Sector.