Desktop Support Specialist - Electronic Classroom Support

Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the small business team where you can build, innovate, and secure your career

Sentar is seeking a Desktop Support Specialist - Electronic Classroom Support in Pearl Harbor, Hawaii!

Role Description:

As a Desktop Support Specialist, you will be responsible for ensuring the efficient and seamless operation of our IT systems. Your expertise will be key in resolving technical issues, optimizing performance, and contributing to the improvement of our IT infrastructure.

Key Responsibilities:

• Ensure student training infrastructure is functional and available
• Ensure that Active Directory accounts are properly configured
• Assist customers in overcoming any challenges through monitoring and performance management
• Identify problem areas and opportunities for improvement in a mission critical network
• Turn metrics into information and communicate their meaning
• Manage users and computers in an enterprise network

Qualifications:

Clearance Level: Must possess DoD Interim Secret OR an active Secret clearance

Minimum Certifications: IAT II

Education: High School Diploma or Equivalent

Required Skills:

• 3 years of relevant experience
• General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
• Perform standard IT functions within technology area
• Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
• Experience with systems and hardware and software administration and integration
• Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

Highly Desired Skills:

• Bachelor’s degree in Information Technology, Computer Science, Physical Science, Math, or Graphic Design
• Experience with multi-media systems support and community of interest (COI) network operations
• Experience with local group policy management and file share, system, and account administration
• Experience with configuration and change management and life cycle support
• Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
• Experience with system monitoring and troubleshooting
• Knowledge of system development, software maintenance, and ancillary functions
• Knowledge of cyber defense compliance and accreditation services
• Ability to perform onsite service center support

Benefits at Sentar:

Our unique ownership model attracts top talent, giving employees the freedom to take initiative and drive meaningful improvements. In addition to cultivating a thriving and inclusive work environment, Sentar offers an extensive benefits package designed to support the well-being of employees and their families. Employee ownership is the foundation of our culture, promoting participation, teamwork, and accountability while ensuring long-term financial security and a commitment to excellence.

• Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options
• Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options
• Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees
• Generous 401(k) match
• Competitive PTO plan that graduates quickly with years of service
• Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty
• Mental health awareness programs
• Tuition reimbursement
• Professional development reimbursement
• Recognition and Awards programs

If you are not ready to apply for this position, submit your resume here to join our talent community . We'll keep you updated occasionally on new job opportunities.

Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities

Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster ; EEO Is Law Supplement ; and Pay Transparency .

We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at recruiting@sentar.com . Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search.

Build, Innovate, Secure Your Career at Sentar.