Dedicated Engineer - Network Operations (DENO)

Piper Companies is hiring a Dedicated Engineer - Network Operations (DENO) for a networking company located in Texas. The Dedicated Engineer - Network Operations (DENO) will be supporting federal clients in deployment, integration and maintenance of products. The Dedicated Engineer - Network Operations (DENO) opportunity is a contract opportunity with probability to extend and does require you to sit on site in Norfolk, VA.

Responsibilities of the Dedicated Engineer - Network Operations (DENO):

• Serve as a Subject Matter Expert (SME) for all products, especially the Application Server (AS).
• Provide on-site and remote support to federal customers, ensuring seamless product configuration and integration.
• Conduct extended lab evaluations of new software and hardware to validate performance and compatibility.
• Assist with critical projects, offering technical leadership and hands-on troubleshooting.
• Perform fault isolation, triage, replication, and resolution of complex network issues.
• Collaborate with Support and Product teams to escalate unresolved issues and ensure timely ticket resolution.

Requirements if the Dedicated Engineer - Network Operations (DENO):

• Active Secret Clearance and compliance with DoD 8570/8140 certification requirements.
• Proven experience with VOIP/SIP technologies and Session Border Controllers (SBC).
• Hands-on expertise with Communications products.
• Familiarity with Federal IT environments and compliance standards
• Experience in lab testing, software validation and network performance analysis

Compensation for the Dedicated Engineer - Network Operations (DENO):

• $100,000 - $150,000
• Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday, Sick Leave if Required by Law

Keywords: Secret Clearance, DoD 8570, DoD 8140, Dedicated Engineer, Network Operations, Communications, Application Server, Analytics, RAMP, Core SBC, SBC 5400, SBC 7000, PSX, G5, Edge SBC, VOIP, SIP, Telephony, Session Border Controller, SBC, Product Configuration, Product Integration, Lab Evaluation, Software Testing, Hardware Testing, Fault Isolation, Issue Triage, Troubleshooting, Federal Customers, Customer Facing, Technical Support, Ticket Escalation, Network Engineering, Network Security, Federal IT, Telecommunications, Technical Documentation

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This job opens for applications on 10/20/2025. Applications for this job will be accepted for at least 30 days from the posting date.