Security Professional - CRE Front Desk Flex

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description

As a Security Professional - CRE Front Desk Flex in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more.

Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Officer at a commercial real estate location, you will be the welcoming face and first point of contact for visitors, tenants, and staff. Your role involves monitoring access, verifying credentials, and providing exceptional customer service while helping to deter security-related incidents through your presence and communication skills. You will utilize computer or tablet systems as part of your daily responsibilities. Join Allied Universal, where our agile and reliable team values people first, works collaboratively, and upholds integrity in every interaction.

Position Type: Flex

Pay Rate: $17.00 / Hour

Job Schedule:
DayTimeFri03:00 PM - 11:00 PM
What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and assisting with emergency response activities as needed.
• Monitor access to the location, verifying identification and/or credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences at the front desk.
• Assist with visitor management, including signing in guests and providing information or directions as required.
• Communicate professionally and courteously with building tenants, employees, and/or visitors.
• Support Allied Universal management by reporting any security-related issues or concerns observed at the front desk area.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Previous experience in loss prevention is preferred.
• A valid Guard Card or security-related license is preferred.
• Current CPR certification is preferred.
• Previous customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID

2025-1456705