Unified Communications Engineer - 3459492

Computer Technologies Consultants (CTC, Inc.) is seeking a Unified Communications Engineer to provide services on a US Navy Enterprise Networks program in Annapolis Junction, MD.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Why Should You Be Interested ?

• Competitive pay and comprehensive benefits
• Certified Small Business with room for growth
• Long term and stable contract

Position Title : Unified Communications Engineer

Position Location : This position is onsite in Annapolis Junction, MD.

Description :

Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.

Daily Responsibilities :

• Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement
• Engineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendations
• Perform an AoA for periodic Unified Communications hardware refreshes following all
• Change Management processes
• Creates and documents requisite network configuration
• Performs design, project management, acceptance testing, and vendor assessment activities.
• Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
• Ensures the accuracy and completeness of systems documentation.
• Help in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational.
• Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.

Qualifications :

• Information Assurance Technical (IAT) III Certification
• Experience utilizing trouble ticket systems like ServiceNow
• Excellent customer service, writing and oral communication skills
• In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services
• Demonstrated experience as a Network Administrator
• Ability to multitask and work in a fast-paced environment
• Professional-level Cisco certifications desired
• Problem analysis and problem solving
• Attention to detail and accuracy
• Customer Service oriented

Desired

• ITIL Foundations certification desired
• Experience with cloud based unified communications solutions
• Appropriate security certifications centering on networking and unified communications
• Experience with VTC systems and their integration within unified communications platforms
• Effective Communication skills - verbal and written

Required Clearance :

• Must possess an active Top Secret/SCI clearance

Pay Information

Pay Rate: $135-150k

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Benefits/Perks

• 401(k) matching
• Accident and Hospital Indemnity Insurance
• Dental Insurance
• Disability Insurance
• Employee Referral Bonus Program
• Employee Assistance Plan
• Flexible spending account
• Health insurance
• Life insurance (Term and Universal Life w/Long Term Care benefits)
• Paid time off (Vacation, Sick leave, and 11 Federal Holidays)
• Professional development assistance/Tuition reimbursement Program
• Profit Sharing Retirement Program
• Vision insurance

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.