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Operational Support Engineer

Northrop Grumman

Today
Secret
Unspecified
Unspecified
Engineering - Mechanical
Harrogate, United Kingdom (On-Site/Office)

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: UK-Highest Level of Government Clearance

TRAVEL: Yes, 10% of the Time

Salary: £52,900 - £79,300

Principal Operations Support Engineers perform and oversee operational systems analysis, monitor daily and seasonal mission data trending and operational product improvements. They lead real-time anomaly resolution and recovery activities. You will perform a diverse set of tasks in support of real-time operations and operations development:

Responsibilities include but are not limited to:
  • Serve as Responsible System Engineer, review and report on multiple systems performance and trending data
  • Oversee and lead reviews, updates and validation of standard operating procedures, and training material for multiple generations of systems
  • Develop, maintain, and utilize necessary trending and monitoring tools/scripts in perl, python, Grafana, etc.
  • Successfully complete and maintain a Systems Controller certification and make continued certification advancement while supporting a minimum requirement of real-time operations shifts per quarter
  • Review and support factory design working groups and future systems development activities for impacts to system operability
  • Work with a multi-site Enterprise to establish and maintain program processes and standards
  • Utilize agile processes and tools that include Jira, Confluence, and Git, to coordinate departmental tasking
  • Provide and lead 24x7 on-call anomaly support and resolution activities
  • Assist in execution of training to include classroom instruction and/or simulator training
  • Interface with government customers and factory specialists in technical exchanges and question answering forums


Basic Qualifications:
  • Bachelor of Science Degree in a STEM discipline (Science, Technology, Engineering, Math) discipline plus 5 years of relevant technical/engineering experience OR 3 Years of relevant technical/engineering experience with Masters of Science in a STEM discipline; OR 0 Years of relevant technical/engineering experience with PhD in a STEM discipline.
  • Experience in the use of LINUX, Perl, Python and similar development tools


Preferred Qualifications:
  • Prior operations and/or systems engineering experience
  • Experience with trending and monitoring tools/scripts (perl, python, Grafana, etc.)
  • Experience working in a geographically diverse team and matrix organization
  • Ability to lead and mentor junior engineers


Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.
group id: 10122071

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About Us
Northrop Grumman solves the toughest problems in space, aeronautics, defense and cyberspace to meet the ever-evolving needs of our customers worldwide. Our 90,000 employees are Defining Possible every day using science, technology and engineering to create and deliver advanced systems, products and services. Northrop Grumman careers and internships are as varied as your interests, with a lifetime of potential that will allow you to work together with people from many backgrounds, personal passions and disciplines. © 2025 Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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