Unified Communications Engineer

Overview

Abile Group has an exciting and challenging opportunity for a Unified Communications Engineer supporting an Intelligence Community Customer.

The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.

Responsibilities

• Reviews and analyzes the existing Unified Communications infrastructure and makes recommendations for enhancement.
• Engineers Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendations.
• Performs an AoA for periodic Unified Communications hardware refreshes following all.
• Changes Management processes.
• Creates and documents requisite network configuration.
• Performs design, project management, acceptance testing, and vendor assessment activities.
• Communicates with internal and external groups to determine communications requirements and prepares engineering specifications to ensure functional requirements are met.
• Ensures the accuracy and completeness of systems documentation.
• Helps in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational.
• Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.

Qualifications

Clearance Required: TS/SCI with ability to obtain CI Poly.

Degree and Years of Experience: 8 to 10 years with BS/BA or 6 to 8 years with MS/MA or 3 to 5 years with PhD.

Required Certifications:

• Information Assurance Technical (IAT) III Certification.

Desired Certifications:

• ITIL Foundations certification desired
• Professional-level Cisco certifications desired.

Required Skills:

• Experience utilizing trouble ticket systems like ServiceNow.
• Excellent customer service, writing and oral communication skills.
• In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services.
• Demonstrated experience as a Network Administrator.
• Ability to multitask and work in a fast-paced environment.
• Problem analysis and problem solving.
• Attention to detail and accuracy.
• Customer Service oriented.

Desired Skills:

• Experience with cloud based unified communications solutions.
• Appropriate security certifications centering on networking and unified communications.
• Experience with VTC systems and their integration within unified communications platforms.
• Effective Communication skills - verbal and written.

About Abile Group, Inc.

Abile Group, Inc. was formed in July 2004 to partner with the Intelligence Community and their Contractors in the areas of Enterprise Analytics & Performance Management, IT & Systems Engineering and Program & Project Management. We have significant experience with the Federal Government and are an EDWOSB dedicated to our employees and clients. We are looking for high performing employees who enjoy providing advice and guidance along with solutions development and implementation support, crafted by combining industry best practices with the clients' subject matter experience and Abile's breadth of expertise.

Hiring Statement

Abile is committed to hiring the most qualified and best fit person for the job - always has, always will. Anyone requiring reasonable accommodations should email careers@abilegroup.com with requested details. A member of the HR team will respond to your request within 2 business days.

Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.