Oct 10
Secret
Senior Level Career (10+ yrs experience)
$84,000 - $104,000
IT - Support
Arlington, VA (On-Site/Office)
Position Description Summary:
The Senior Administrative Support / Project Information Specialist supports the USTDA Information Resource Center by providing advanced administrative, facility, and audiovisual management services. This position manages conference room operations, training room coordination, and business center resources, ensuring a professional, responsive, and efficient support environment. The incumbent applies a blend of administrative, information management, and technical AV expertise to enhance operational effectiveness and service quality.
Responsibilities:
• Oversee setup, maintenance, and scheduling of conference rooms, training rooms, and business center facilities.
• Provide onsite technical support for AV systems, including troubleshooting of microphones, monitors, and presentation equipment.
• Manage and update digital presentation content and assist with video and media editing as needed.
• Develop, implement, and evaluate administrative procedures to improve program effectiveness and customer service.
• Support information and records management activities, ensuring compliance with agency policies.
• Provide training, guidance, and technical support to staff on facility and AV use and administrative processes.
• Assist with space utilization planning, facility operations, and coordination of maintenance services.
• Prepare reports, documentation, and updates related to facility and AV usage, inventory, and administrative performance.
• Ensure timely response to requests in a fast-paced, customer-oriented environment.
Skills & Experience:
• Minimum 10 years of administrative and management experience, including facility and AV operations.
• Proven ability to develop and implement administrative policies and evaluate program effectiveness.
• Experience in records and information management, including file organization and retrieval systems.
• Strong proficiency in Microsoft Office Suite and various IT applications and databases.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and resolve complex problems efficiently.
• Physical ability to move and organize equipment and file materials.
Education:
• Bachelor’s degree in business administration, information management, or related discipline required. Relevant certifications preferred.
Security Clearance Required:
• U.S. Citizenship and “SECRET” Security Clearance
The Senior Administrative Support / Project Information Specialist supports the USTDA Information Resource Center by providing advanced administrative, facility, and audiovisual management services. This position manages conference room operations, training room coordination, and business center resources, ensuring a professional, responsive, and efficient support environment. The incumbent applies a blend of administrative, information management, and technical AV expertise to enhance operational effectiveness and service quality.
Responsibilities:
• Oversee setup, maintenance, and scheduling of conference rooms, training rooms, and business center facilities.
• Provide onsite technical support for AV systems, including troubleshooting of microphones, monitors, and presentation equipment.
• Manage and update digital presentation content and assist with video and media editing as needed.
• Develop, implement, and evaluate administrative procedures to improve program effectiveness and customer service.
• Support information and records management activities, ensuring compliance with agency policies.
• Provide training, guidance, and technical support to staff on facility and AV use and administrative processes.
• Assist with space utilization planning, facility operations, and coordination of maintenance services.
• Prepare reports, documentation, and updates related to facility and AV usage, inventory, and administrative performance.
• Ensure timely response to requests in a fast-paced, customer-oriented environment.
Skills & Experience:
• Minimum 10 years of administrative and management experience, including facility and AV operations.
• Proven ability to develop and implement administrative policies and evaluate program effectiveness.
• Experience in records and information management, including file organization and retrieval systems.
• Strong proficiency in Microsoft Office Suite and various IT applications and databases.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and resolve complex problems efficiently.
• Physical ability to move and organize equipment and file materials.
Education:
• Bachelor’s degree in business administration, information management, or related discipline required. Relevant certifications preferred.
Security Clearance Required:
• U.S. Citizenship and “SECRET” Security Clearance
group id: 10454118
