Summary:
In this role, you will serve as a primary resolver for hardware-related issues, demonstrating expertise in troubleshooting and resolving complex infrastructure challenges. You will maintain documentation for supported technologies and mentor junior staff by sharing technical knowledge. You will also perform basic to intermediate system administration tasks remotely, contribute to small projects independently, and assist in planning and executing larger local initiatives. The ideal candidate is proactive, detail-oriented, and capable of working both independently and collaboratively.
Key Responsibilities:
- Move and install large enterprise equipment
- Install fiber and copper cabling, patch cabling between equipment
- Maintain safety and security standards during cabling and rack installations
- Follow established hardware installation and break-fix procedures
- Safely operate material handling tools and equipment
- Act as an escalation point for junior technicians
- Automate tasks using scripting when needed
- Understand all aspects of supported equipment and systems
Preferred Qualifications:
- 3+ years of experience in computer hardware troubleshooting and repair
- 2+ years of experience in computer networking
- Experience with remote system administration and virtual team collaboration
- Familiarity with scripting for task automation
- Strong customer service skills and ability to perform under pressure
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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