Technical Trainer/Instructional Designer

Technical Trainer/Instructional Designer
Springfield, VA
Active TS/SCI with CI Polygraph

The Technical Trainer / Instructional Designer will support the Customer Engagement and Implementation Teams in developing and delivering comprehensive technical training solutions for customer environments. This role is responsible for designing, preparing, and conducting technical training programs to support COTS and enterprise-level system deployments, ensuring end users can effectively operate and maintain deployed solutions. The candidate will work closely with program stakeholders, product SMEs, and end users to create tailored instructional materials, deliver training across multiple modalities, and continuously improve the training program to meet evolving mission needs.

Responsibilities:

• Develop and deliver technical training programs for specific customer solution implementations, ensuring alignment with mission and system requirements.
• Design and update instructional content including course outlines, lesson plans, instructional materials, lab exercises, and job aids.
• Conduct instructor-led and virtual training sessions via webinars, one-on-one instruction, and video/web-based platforms.
• Develop, maintain, and manage a library of training resources and records of user skill levels and training completion.
• Evaluate training effectiveness and adjust content and delivery based on user feedback and performance metrics.
• Collaborate closely with technical and program teams to ensure training content reflects current system capabilities and configurations.
• Serve as a Subject Matter Expert (SME) for the product suite and other mission-related COTS systems, ensuring technical accuracy and relevance of materials.
• Manage training delivery in accordance with customer business objectives, maintaining flexibility for evolving mission demands.

Required Skills:

• 5-7+ years of experience in technical training, instructional design, or related disciplines.
• Demonstrated ability to develop, document, and deliver end-user technical training in dynamic, classified environments.
• Strong proficiency in Microsoft Office Suite and familiarity with Adobe Captivate or similar e-learning tools.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Proven collaboration skills in team-oriented, matrixed organizations.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities effectively.
• Active Security+ certification.

Company Overview:
Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life experience they have supporting the mission. Our Team is pushed every day to use their industry leading knowledge to provide end-to-end solutions to combat our nation's toughest and most secure problems. If you are looking for a place to not only be professionally challenged, but encouraged and supported by a company that cares, don't look any further than Cornerstone Defense.

Benefits Overview :
Cornerstone Defense offers a very comprehensive benefits package including, but not limited to: Medical, Dental and Vision Plans * Generous PTO Policy * 401(k) * HSA and FSA options * Life and Disability Insurance * Tuition Reimbursement and Training * Perks at Work Discount Program * Referral Program * Leads Generation Program * CollegeAmerica 529 * Fitness Reimbursement Program * Travel Assistance * Norton Lifelock Benefit Solutions * Life Planning Financial & Legal Services *