Today
Secret
Early Career (2+ yrs experience)
$60,000 - $65,000
No Traveling
IT - Support
Kaneohe, HI (On-Site/Office)
Top Skills' Details
1) secret clearance
2) Security+
3) 1 year or more of IT support / desktop support experience
Secondary Skills - Nice to Haves
Help desk
Support
Customer service
Hardware
Windows
Secret clearance
Security+
Job Description
Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction.
Define scope, plans, and deliverables for assigned projects.
Collect, identify, define, and organize detailed user and IT requirements.
Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Confirm and prioritize project plans and deliverables with the customer.
Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions.
Apply metrics to monitor performance and measure key project criteria.
Prepare system documentation.
Establish and maintain security, integrity, and business continuity controls and documents.
Analyze, identify and resolve business and or technical problems using appropriate tools.
Participate in special studies and stay current on emerging tools, techniques, and technologies.
Basic Qualifications:
High school Diploma or General Equivalency Diploma (GED) and 4 Years of Experience
US Citizen with an active DOD Secret clearance
Must possess a Security+ and Modern Desktop Administrator Associate (MDAA) certification.
Must have experience in Information Systems (IS)
Must have specialized experience in a single discipline such as assembly, integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.
1) secret clearance
2) Security+
3) 1 year or more of IT support / desktop support experience
Secondary Skills - Nice to Haves
Help desk
Support
Customer service
Hardware
Windows
Secret clearance
Security+
Job Description
Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction.
Define scope, plans, and deliverables for assigned projects.
Collect, identify, define, and organize detailed user and IT requirements.
Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Confirm and prioritize project plans and deliverables with the customer.
Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions.
Apply metrics to monitor performance and measure key project criteria.
Prepare system documentation.
Establish and maintain security, integrity, and business continuity controls and documents.
Analyze, identify and resolve business and or technical problems using appropriate tools.
Participate in special studies and stay current on emerging tools, techniques, and technologies.
Basic Qualifications:
High school Diploma or General Equivalency Diploma (GED) and 4 Years of Experience
US Citizen with an active DOD Secret clearance
Must possess a Security+ and Modern Desktop Administrator Associate (MDAA) certification.
Must have experience in Information Systems (IS)
Must have specialized experience in a single discipline such as assembly, integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.
group id: 10105424
Accelerating IT transformation in the public sector
