Product Support Manager 1

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aeronautics Systems has an opening for a Product Support Manager 1 to join our team of qualified, diverse individuals within our Aircraft Solutions Business Unit at Edwards AFB, CA.

The selected candidate will oversee day-to-day operations for 3/10 shift employees that includes: Aerospace Ground Equipment (AGE) Maintenance, Tool Crib Section, and Warehouse personnel. The selected candidate will be required to build, lead, and sustain effective teams that support program goals. This position will be a 3/10 shift (Friday through Sunday), rotational between first and second shifts, based at Edwards AFB, CA. The selected candidate will work alongside other Northrop Grumman organizations and U.S. Government personnel.

Responsibilities include:

• Operations Management: Planning program performance, addressing cost, schedule, technical performance, quality, and full responsibility for all aspects of program operational performance on a mid-size technical services-type contract.
• Create, implement, and enforce required processes and procedures for team effectiveness and accountability.
• Oversees projects and tasks assigned to the organizational group performed by non-exempt and/or exempt employees. Functions as an advisor regarding tasks, projects, and operations. Becomes actively involved in daily operations only when required to meet schedules or to resolve complex problems.
• Executes departmental procedures that typically affect individual employees within own department. Policy management: Interprets and executes policies and procedures that typically affect subordinate organizational units. Recommend modifications to operating policies.
• Ensures that projects are completed on schedule and within budget.
• Accomplishes results through lower-level subordinate supervisors or through experienced exempt employees who exercise significant latitude and independence in their assignments.
• Maintains frequent interaction with internal personnel and outside customer representatives at various management levels concerning operations or scheduling or specific phases of projects or contracts. Conducts briefings and participates in technical meetings for internal & external representatives concerning specifics operations.
• The candidate will be responsible to the Site Manager for the daily operations of support functions supporting flight test operations. The candidate will be directly involved with the team and is responsible for the oversight of direct reports, assignment of work, setting schedules, directing day-to-day workflow, addressing personnel concerns, and approving timecards for both exempt & non-exempt personnel.
• May originate support plans for offer to potential customers and provide technical assistance to existing customer personnel. May forecast and manage budget system.
• Must be able to direct day-to-day workflow and make decisions relating to the performance, expectations, and responsibilities of your team.

Basic Qualifications:

• Must have a high school diploma or equivalent (GED) and 9 years of relevant experience in at least one of the following: flight line, aircraft, manufacturing, support equipment, customer service, and/or tool crib experience. Will consider a bachelor's degree with 5 years of applied experience; or a master's degree with 3 years of applied experience.
• Team leadership and team management experience required.
• Must be able to direct day-to-day workflow and make decisions relating to the performance, expectations, and responsibilities of your team.
• Experience in establishing and maintaining operational work schedules.
• Must be willing to work a flexible work schedule that may include extended shifts, off-shifts, holidays, and weekends and support on call status for 24 hours-a-day, 7 days-a-week, 365 days a year. This specific position will be required to support a 3/10, Friday through Sunday, schedule, rotating between first and second shift.
• Experience with Microsoft Office Suite: Word, Excel and PowerPoint.
• Must have an active DoD Secret or higher clearance (with a background investigation completed within the last 6 years or currently enrolled into Continuous Evaluation).
• Must have the ability to obtain and maintain Special Access Program (SAP) clearance within a reasonable period of time, as determined by the company.

Preferred Qualifications:

• 10+ years' experience of specialized, relevant experience in two or more of the following: flight line, aircraft, manufacturing, support equipment, customer service, and/or tool crib experience.
• Experience in standing up and sustaining new operations and areas to support test organizations.
• Experience in leading effective teams to complete mission objectives. Proficiency in risk mitigation techniques and process improvement and efficiency modifications.
• Proficiency in using inventory, supply, material, and logistics databases: SAP, Maximo, SPA, Passport, etc.
• Proficiency in using and managing material and logistics databases: FMT, MES, IMDS, G081, TCMAX, EESOHMIS, etc.
• Experience identifying and procuring consumables, HAZMAT, tooling, and spare parts required for specific operations.
• Experience managing programs, to include warehouse inventory, tool control, HAZMAT, and regulatory compliance.
• Experience in asset management and related configurations.
• Experiencing in analyzing technical orders, CAD drawings, and engineering diagrams to determine appropriate spares listing for ground support equipment inspections and maintenance.
• Management of maintenance data integrity program. Skilled at managing review processes for released engineering data and coordinating changes with engineering, quality, support, and engineering data control activities.
• Experience drafting Basis of Estimate (BOE) & Request for Proposal documents.
• Experience establishing baseline & re-baseline of labor, materials, and Other-Direct Costs (ODC's) for statement of work efforts and proposals.
• Experience forecasting manpower requirements, creating staffing plans, and creating material Bill of Materials (BOM) to support future work efforts.
• Experienced in authoring business proposals, drafting process management guides, and creating work instructions. Data Ascension Library experience.
• Experienced with Earned Value Management System (EVMS), Variance Analysis Reports, and EAC reviews.
• Possess an active, in-scope DoD Top Secret Security Clearance.
• Currently hold relevant special program accesses.

Primary Level Salary Range: $107,300.00 - $160,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.