Today
Intel Agency (NSA, CIA, FBI, etc)
Senior Level Career (10+ yrs experience)
Full Scope Polygraph
Engineering - Systems
Annapolis Junction, MD (On/Off-Site)
The Level 4 System Administrator:
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.
Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
Perform periodic vulnerability scans of systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Applies knowledge and understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling).
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration Provide Tier 3 (Escalation) problem identification, diagnosis and resolution of problems
Qualifications:
Mission islands, Trusted Thin Client, and enhanced VDI experience exp required
Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
Twenty (20) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Requires DoD 8570 compliance with Information Assurance Technical (IAT) Level III certification, and Computing Environment (CE) Certification. The CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications.
Eight (8) years of experience with Service Management (ITSM) is required.
ITIL 4 platform certification is required.
If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange are required.
If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) required.
About Us
Serving our customers, partners, and Solvers, by Advocating for professional and personal improvement and growth, to Solve the most complex problems through evolving technology and ideas.
Evlos Technology was established on the belief that nurturing people and their careers transforms lives and enhances customer satisfaction. Our Solvers are the heartbeat of our company, and their well-being and growth are our top priority. That’s why we cultivate an opportunity-rich culture where our team can excel and reach their full potential. Through our passion to serve the mission, we can achieve great things together.
Our culture is not just shaped by our values, it’s defined by them.
Evlos Technology is looking for problem solvers and “opportunity capitalizers”. These individuals are able to understand how to use their background to solve customer problems and innovate in a manner that brings new opportunities to light.
Why Evlos?
Competitive Pay- We maximize your income potential by passing through as much earned revenue as possible, giving you more control of your hard-earned money.
Health Insurance- Our unique take on healthcare benefits gives you full control of your coverage. Evlos pays 100% for employee-only medical plans + offers voluntary employee paid dental and vision. You’re also enrolled in STD, LTD, AD&D and life insurance at no cost to you.
401k- Regardless of your own contributions, Evlos contributes up to 10% of your income into your retirement account.
Paid Time Off- We believe in a healthy work-life balance. Our standard accrual for each hour you work earns approximately 6 weeks of PTO per year with 40 hours fronted on date of hire. We offer additional leave for maternity leave, paternity leave, military leave, jury duty and bereavement leave.
Company Profit Sharing- Our success is directly tied to your hard work, so we spread the wealth with YOU. Tenure-based profit sharing is paid out annually.
Professional Development- Employees can be reimbursed up to $5,250 per year for pro dev expenses. This includes 40 hours of study time every year.
Well Tech Benefit- Employees can submit for reimbursement towards wellness and tech related expenses.
Referral Bonus- Our unique Referral Bonus Program is the gift that keeps giving! In addition to a referral bonus, you will continue to receive a bonus on each hired referral twice a year for the duration of their tenure with us!
Evlos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.
Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
Perform periodic vulnerability scans of systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Applies knowledge and understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling).
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration Provide Tier 3 (Escalation) problem identification, diagnosis and resolution of problems
Qualifications:
Mission islands, Trusted Thin Client, and enhanced VDI experience exp required
Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
Twenty (20) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Requires DoD 8570 compliance with Information Assurance Technical (IAT) Level III certification, and Computing Environment (CE) Certification. The CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications.
Eight (8) years of experience with Service Management (ITSM) is required.
ITIL 4 platform certification is required.
If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and MS Exchange are required.
If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) required.
About Us
Serving our customers, partners, and Solvers, by Advocating for professional and personal improvement and growth, to Solve the most complex problems through evolving technology and ideas.
Evlos Technology was established on the belief that nurturing people and their careers transforms lives and enhances customer satisfaction. Our Solvers are the heartbeat of our company, and their well-being and growth are our top priority. That’s why we cultivate an opportunity-rich culture where our team can excel and reach their full potential. Through our passion to serve the mission, we can achieve great things together.
Our culture is not just shaped by our values, it’s defined by them.
Evlos Technology is looking for problem solvers and “opportunity capitalizers”. These individuals are able to understand how to use their background to solve customer problems and innovate in a manner that brings new opportunities to light.
Why Evlos?
Competitive Pay- We maximize your income potential by passing through as much earned revenue as possible, giving you more control of your hard-earned money.
Health Insurance- Our unique take on healthcare benefits gives you full control of your coverage. Evlos pays 100% for employee-only medical plans + offers voluntary employee paid dental and vision. You’re also enrolled in STD, LTD, AD&D and life insurance at no cost to you.
401k- Regardless of your own contributions, Evlos contributes up to 10% of your income into your retirement account.
Paid Time Off- We believe in a healthy work-life balance. Our standard accrual for each hour you work earns approximately 6 weeks of PTO per year with 40 hours fronted on date of hire. We offer additional leave for maternity leave, paternity leave, military leave, jury duty and bereavement leave.
Company Profit Sharing- Our success is directly tied to your hard work, so we spread the wealth with YOU. Tenure-based profit sharing is paid out annually.
Professional Development- Employees can be reimbursed up to $5,250 per year for pro dev expenses. This includes 40 hours of study time every year.
Well Tech Benefit- Employees can submit for reimbursement towards wellness and tech related expenses.
Referral Bonus- Our unique Referral Bonus Program is the gift that keeps giving! In addition to a referral bonus, you will continue to receive a bonus on each hired referral twice a year for the duration of their tenure with us!
Evlos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
group id: 91094973
