Today
Secret
Unspecified
Unspecified
IT - Software
Washington, DC (On-Site/Office)
***AWARD PENDING***
Titan Technologies is seeking a Program Manager to oversee an enterprise-wide IT support program consisting of multiple interrelated projects, including helpdesk services, infrastructure operations, and enterprise application support. The Program Manager will ensure alignment with performance standards, service level agreements, and mission outcomes. This role will engage with senior leadership, provide program briefs, manage budgets and schedules, and coordinate technical teams to deliver high-quality IT services.
Duties and Responsibilities
You MUST have:
It's great if you also have:
Education:
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service-Disabled Veteran Owned Business.
Titan Technologies is seeking a Program Manager to oversee an enterprise-wide IT support program consisting of multiple interrelated projects, including helpdesk services, infrastructure operations, and enterprise application support. The Program Manager will ensure alignment with performance standards, service level agreements, and mission outcomes. This role will engage with senior leadership, provide program briefs, manage budgets and schedules, and coordinate technical teams to deliver high-quality IT services.
Duties and Responsibilities
- Lead and oversee multiple interrelated IT projects within an enterprise-wide program.
- Direct day-to-day operations, ensuring compliance with SLAs and performance objectives.
- Interface with senior leadership and stakeholders to define priorities and report progress.
- Provide leadership in Agile or Agile-hybrid project management practices.
- Develop program reports, dashboards, and risk management strategies.
- Manage technical, scheduling, and financial aspects of IT program delivery.
- Oversee cloud adoption and modernization initiatives across infrastructure and applications.
You MUST have:
- 10+ years of experience managing IT programs or enterprise-level projects.
- Strong record of managing cross-functional IT teams across infrastructure, applications, and helpdesk.
- Project Management Professional (PMP) certification required.
- ITIL 4 Foundations
- A DoD Secret clearance is required.
It's great if you also have:
- Proficiency with Microsoft Project and program management tools.
- Demonstrated ability to brief senior executives and drive program performance.
- Experience with Agile or hybrid methodologies in enterprise IT environments.
- Familiarity with cloud transformation programs (Azure, AWS, hybrid cloud).
Education:
- Bachelor's degree in Information Technology, Business, or related field (Master's preferred).
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service-Disabled Veteran Owned Business.
group id: 91121264
