Today
Top Secret/SCI
Unspecified
Unspecified
Annapolis Junction, MD (On-Site/Office)
ManTech seeks a passionate, career and customer-oriented End User Device Technician looking to enter the Information Technology career field, and join our team in Annapolis Junction, MD.
Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities:
- Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
- Supports refresh, modernization, projects, and Service Task Order activities as required.
- Follows proper processes of equipment classification and sanitization.
- Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.
- Works all of the above requirements within Service Level Agreement time windows as needed but primarily works in the pre-deployment arena of the hardware.
- Travels to support other locations within this area as needed.
- Up to 25% travel may be required but is not routine.
Minimum Qualifications:
- Entry level with interest in learning IT hardware support.
- Willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices.
- Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security +
Preferred Qualifications:
- Experience supporting all hardware found in an office setting (laptops, phones, monitors, printer, computers, etc.
- Experience with a ticketing system, preferably ServiceNow.
- Experience with cabling installation, splicing, and fabrication.
Clearance Requirements:
- Must have a current/active TS/SCI w/ Polygraph, or Must have the ability to obtain and maintain a TS/SCI with Poly
Physical Requirements:
- Must be able to be in a stationary position more than 50% of the time
- Constantly operates a computer and other office productivity machinery, such as a computer
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
group id: RTX14564a
