Today
Secret
Unspecified
Unspecified
Logistics
Jacksonville, FL (On-Site/Office)
MANTECH is seeking a motivated, career and customer-oriented Logistics Support Analyst to join our Fleet Readiness Center Software Support Activity team in Jacksonville, FL. This position is onsite.
Responsibilities include but are not limited to:
Minimum Qualifications:
Preferred Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities include but are not limited to:
- Duplicate software using the VinPower Digital Shark Duplicators for release and testing software
- Label software using the Epson Disc Producer
- Package software based on customer and FedEx requirements
- Ship software per the release requirements
- Track all packages that leave the building including their tamper evident number, tracking number, and delivery date/signature information (requires excel)
- Once releases are shipped, send an email notification to all recipients that includes the technical directive and summary of changes information, add to the tracking document
- Communicate with customers as they email/call related to their packages
- Follow-up with FedEx as necessary while packages go missing or are not scanned into their system
- Ensure a claim is put in where needed to track these discrepancies
- Update the master list for address and quantity requirements per location based on emails/phone calls received
- Take inventory and put in orders with customers for office/blank media needs and take part in weekly meetings
Minimum Qualifications:
- High School Diploma
- 3+ years of experience related to shipping, receiving, and tracking of software products or similar materials
- Experience providing customer service communications via email and phone
- Must have experience or the willingness to learn production of software disc and labeling of software products
- Proficient with MS Office
Preferred Qualifications:
- Experience in Software Configuration Management and Logistics
- Experience in producing/duplicating software discs, labeling, shipping and tracking of software products
- Experience using VinPower Digital Shark Duplicators or similar equipment
- Experience in shipping, tracking, and filing FedEx claims for missing packages
Clearance Requirements:
- US Citizenship required and must be able to start with an Interim Secret Clearance with the ability to obtain a Secret Clearance
Physical Requirements:
- Must be able to remain in a stationary position 50%
- Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Tasking is primarily computer based
- The person in this position must be able to operate and perform tasking on a PC
group id: RTX14564a
